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servicePath Logo Award Winner Product Badge
servicePath

servicePath

Composite Score
8.1 /10
CX Score
8.3 /10
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servicePath
8.1 /10

What is servicePath?

servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.

Company Details

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Awards & Recognition

servicePath won the following awards in the Configure, Price, Quote category

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servicePath Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on servicePath.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love servicePath?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 84

Workflow & Approvals

91

Quote Development and Administration

89

Product and Service Configuration

87

Discounting Management

83

Multi Currency

82

Catalog Management

82

Visual Configuration

81

Cost of Serve

80

Reporting and Analytics

80

Rules Engine

80

CX Journey Modeling

79

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Implementation

86

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Quality of Features

80

Usability and Intuitiveness

80

Ease of Customization

79

Ease of IT Administration

76

Ease of Data Integration

74

servicePath Reviews

Brandon R H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

How ServicePath Automates the Generation Process

Likeliness to Recommend

9 /10

What differentiates servicePath from other similar products?

I can easily tailor the quote template to align with my company's branding and pricing structure, ensuring a professional and cohesive presentation for my clients. Moreover, the software's integration with my existing CRM system allows me to seamlessly track and manage the quote generation process, further improving efficiency.

What is your favorite aspect of this product?

I particularly appreciate the way ServicePath has simplified the quote generation process. No longer do I have to manually calculate costs, draft lengthy proposals, or worry about making mistakes. Instead, I can focus on the core aspects of my projects, confident that ServicePath will handle the administrative tasks with precision and accuracy.

What do you dislike most about this product?

Adding more analytics and support for customizing service catalogs would help organizations manage services better and more cheaply.

What recommendations would you give to someone considering this product?

I've often found the quote generation process to be a tedious and time-consuming task. That is, until I discovered ServicePath, a powerful software automation tool that has revolutionized the way I handle customer requests. By automating the quote generation process, I can now provide my clients with accurate and timely proposals, allowing me to devote more time to delivering exceptional software solutions. If you're looking to streamline your workflow, I highly recommend giving ServicePath a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Francisco P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Intelligent Pricing, Maximized Profitability

Likeliness to Recommend

9 /10

What differentiates servicePath from other similar products?

ServicePath outshines rivals through its sophisticated, personalized pricing mechanics. By assimilating comprehensive customer profiles, purchase histories, and market dynamics, the platform tailors pricing at a granular level. This surgical precision ensures we present the right offer to the right customer at the right time, fostering loyalty and profitability.

What is your favorite aspect of this product?

ServicePath's true power lies in its ability to compress the insight-to-action cycle radically. Seamless integration with our e-commerce platform enables instantaneous deployment of dynamic pricing updates, empowering our organization to capitalize on fleeting market opportunities proactively.

What do you dislike most about this product?

To ensure sustained performance in an increasingly complex pricing landscape, the platform would be future-proofed by improving its ability to handle high-velocity data ingestion and parallelized computations.

What recommendations would you give to someone considering this product?

ServicePath is our indispensable ally, empowering us to stay ahead of the curve through intelligent, personalized, and dynamic pricing strategies that resonate profoundly with customers. I wholeheartedly advocate embracing this innovative platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Rod D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Service management and quote tool.

Likeliness to Recommend

9 /10

What differentiates servicePath from other similar products?

The program stands out from the competition thanks to its seamless interaction with Salesforce.com.

What is your favorite aspect of this product?

Due to ServicePath's ease of use and simple design, our company's quote and order processing processes have become much more simplified.

What do you dislike most about this product?

As a new user, I sometimes feel like there are a lot of steps to complete basic actions. However, I anticipate that this will change as I become more familiar with the application.

What recommendations would you give to someone considering this product?

From a sales perspective, the outcomes that are visible to customers are more transparent and appealing, thus I think this approach is great for well-managed portfolios. It is for all this that the program carries out that I recommend it.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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