Broadcom

Symantec Identity and Access Management

Composite Score

7.4 /10

CX Score

7.7 /10

26 Reviews Write a Review

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What is Symantec Identity and Access Management?

Organizations need to launch new applications quickly in order to connect their customers, employees, and partners to their services anywhere, anytime, and anyplace. Unfortunately, the velocity required to deliver these service is outpacing the ability for traditional security infrastructure to keep up, leaving many modern applications and environments vulnerable to attacks. Symantec Identity & Access Management mitigates these security risks by applying zero trust principles - continually verifying every user and device requesting access, enforcing least privileged access, and protecting against the assumed breach.

Company Details

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Awards & Recognition

Symantec Identity and Access Management won the following awards in the Identity and Access Management category

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Symantec Identity and Access Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Identity and Access Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Identity and Access Management?

3% Negative

9% Neutral

88% Positive

Pros

Reliable
Trustworthy
Effective Service
Acts with Integrity

Feature Ratings

Average 86

Access Request Management

Provisioning Deprovisioning

Advanced Provisioning

Reporting

Password Management

Privileged Access Management

Identity Governance

Mobility Support

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Activity Monitoring Alerts

Vendor Capability Ratings

Average 82

Breadth of Features

Business Value Created

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Symantec Identity and Access Management Reviews

Maria T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

A good tool for access management

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

something that differentiates this tool could say that the accessibility it provides, this tool in general works well because it is fundamental within the organization, allowing companies to secure their sites against attacks from the entire network

What is your favorite aspect of this product?

What I like most about this tool is without a doubt its authentication system, it is quite bold and knows that access must be strictly protected to avoid damage, the interface of the tool is quite easy to implement and in cases of access it is a leader in your guy in security

What do you dislike most about this product?

I have no complaints about the tool

What recommendations would you give to someone considering this product?

A system that monitors who or who has access to its systems and data so that it can regulate who can access without inconvenience and who should be more precise

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Kaniaru W.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

My Experience With Symantec Identity Security

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

One aspect that makes Symantec Identity Security unique is that it's available on all devices.

What is your favorite aspect of this product?

I like the availability of Symantec Identity Security The software ensures digital trust and better user experience It's easy to use and understand It's an affordable solution

What do you dislike most about this product?

No regrets for using Symantec Identity Security. It's the best

What recommendations would you give to someone considering this product?

We have used Symantec Identity Security successfully in our business and I recommend it. Besides it's affordable and highly available as you can get it in all devices

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Effective Service

Shilpi P.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

easy to use

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

Unique features and extra security

What is your favorite aspect of this product?

More features

What do you dislike most about this product?

cost is high

What recommendations would you give to someone considering this product?

Must buy Product

Pros

Inspires Innovation
Includes Product Enhancements
Reliable
Performance Enhancing

Symantec Identity and Access Management

What is Symantec Identity and Access Management?

Company Details

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Awards & Recognition

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

Symantec Identity and Access Management Ratings

85 Likeliness to Recommend

94 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Symantec Identity and Access Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Request Management Software allows IT to track and manage user access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Reporting Software provides reporting functionality

Password Management Software provides credential management and retrieval functionality.

Privileged Access Management Software provides visibility into specific user access patterns

Identity Governance Software allows identities and access to be centrally managed through policies.

Mobility Support Software is optimized for mobile usage.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Symantec Identity and Access Management Reviews

Maria T.

A good tool for access management

Likeliness to Recommend

Pros

Kaniaru W.

My Experience With Symantec Identity Security

Likeliness to Recommend

Pros

Shilpi P.

easy to use

Likeliness to Recommend

Pros

Feature Ratings

Access Request Management

Provisioning Deprovisioning

Advanced Provisioning

Reporting

Password Management

Privileged Access Management

Identity Governance

Mobility Support

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Activity Monitoring Alerts

Vendor Capability Ratings

Breadth of Features

Business Value Created

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Availability and Quality of Training