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Symantec Identity and Access Management

Composite Score

7.3 /10

CX Score

7.6 /10

30 Reviews Write a Review

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What is Symantec Identity and Access Management?

Organizations need to launch new applications quickly in order to connect their customers, employees, and partners to their services anywhere, anytime, and anyplace. Unfortunately, the velocity required to deliver these service is outpacing the ability for traditional security infrastructure to keep up, leaving many modern applications and environments vulnerable to attacks. Symantec Identity & Access Management mitigates these security risks by applying zero trust principles - continually verifying every user and device requesting access, enforcing least privileged access, and protecting against the assumed breach.

Company Details

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Awards & Recognition

Symantec Identity and Access Management won the following awards in the Identity and Access Management category

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2020 Data Quadrant Champion

2020

2020 Emotional Footprint Champion

2020

2019 Data Quadrant Champion

2019

2018 Data Quadrant Champion

2018

Symantec Identity and Access Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Identity and Access Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Identity and Access Management?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Effective Service
Acts with Integrity

Feature Ratings

Average 81

Advanced Provisioning

Access Request Management

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Reporting

Privileged Access Management

Identity Governance

Provisioning Deprovisioning

Mobility Support

Password Management

Activity Monitoring Alerts

Vendor Capability Ratings

Average 76

Vendor Support

Ease of Data Integration

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Symantec Identity and Access Management Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2025

"Robust Security, Complex Implementation

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Ganesh Ram Kumar A.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

All are gud as now from doc

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

Easy to manage integration and vulnerable status validate from logs

What is your favorite aspect of this product?

Av with threat protection

What do you dislike most about this product?

Av with offline needs

What recommendations would you give to someone considering this product?

Update optimization

Pros

Unique Features
Performance Enhancing
Effective Service
Saves Time

Bhavik M.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Strong security, but interface needs improvement.

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

Symantec Identity and Access Management excels with advanced threat protection, seamless integration, and enterprise-grade scalability.

What is your favorite aspect of this product?

My favorite aspect of Symantec Identity and Access Management is its advanced threat protection, ensuring robust security for user identities.

What do you dislike most about this product?

The user interface of Symantec Identity and Access Management can feel outdated and less intuitive compared to modern solutions.

What recommendations would you give to someone considering this product?

Ensure Symantec Identity and Access Management aligns with your security needs, and plan for potential complexity in deployment and user training.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Symantec Identity and Access Management

What is Symantec Identity and Access Management?

Company Details

Need Assistance?

Awards & Recognition

2020 Data Quadrant Champion

2020 Emotional Footprint Champion

2019 Data Quadrant Champion

2018 Data Quadrant Champion

Symantec Identity and Access Management Ratings

84 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Symantec Identity and Access Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Access Request Management Software allows IT to track and manage user access requests.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Reporting Software provides reporting functionality

Privileged Access Management Software provides visibility into specific user access patterns

Identity Governance Software allows identities and access to be centrally managed through policies.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Mobility Support Software is optimized for mobile usage.

Password Management Software provides credential management and retrieval functionality.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Symantec Identity and Access Management Reviews

"Robust Security, Complex Implementation

Likeliness to Recommend

Pros

Ganesh Ram Kumar A.

All are gud as now from doc

Likeliness to Recommend

Pros

Bhavik M.

Strong security, but interface needs improvement.

Likeliness to Recommend

Pros

Feature Ratings

Advanced Provisioning

Access Request Management

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Reporting

Privileged Access Management

Identity Governance

Provisioning Deprovisioning

Mobility Support

Password Management

Activity Monitoring Alerts

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training