Total Synergy Pty Ltd

Synergy Practice Management

Composite Score

8.0 /10

CX Score

8.3 /10

24 Reviews Write a Review

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What is Synergy Practice Management?

Synergy Practice Management is a business management software that is designed for architects and engineers.

Company Details

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Synergy Practice Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Synergy Practice Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

89 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Synergy Practice Management?

0% Negative

0% Neutral

100% Positive

Pros

Performance Enhancing
Inspires Innovation
Acts with Integrity
Generous Negotitation

Feature Ratings

Average 80

Collaboration

Scheduling

Communications

Accounting and Financial Management

Document Management

Workflow Management

Analytics and Reporting

Agenda Management

Operations Management

Dashboard

Procurement Management

Vendor Capability Ratings

Average 82

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Synergy Practice Management Reviews

Danny W.

Role: Industry Specific Role
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Impressive Platform

Likeliness to Recommend

9 /10

What differentiates Synergy Practice Management from other similar products?

What sets Synergy apart for me is its balance between usability and functionality. Unlike some bloated systems that overwhelm staff with too many features, this tool stays focused on core practice management. It has decent automation, a cleaner user interface, and requires less overhead to maintain compared to larger enterprise solutions.

What is your favorite aspect of this product?

From my experience, Synergy Practice Management does a solid job in centralizing processes. I like how it integrates scheduling, billing, and record management into one platform, which reduces the need for multiple systems. Its reporting tools also make it easier to analyze trends and measure performance.

What do you dislike most about this product?

One drawback I’ve noticed is that customization can be limited. If I want to tailor workflows or reporting to align with our company’s specific compliance and operational standards, it requires workarounds.

What recommendations would you give to someone considering this product?

I’d say Synergy is a good fit for organizations that want a streamlined, reliable practice management tool without the steep learning curve. It’s particularly well-suited to healthcare-driven processes, but in an energy company context, it works best when paired with other systems that handle our core engineering and operational needs.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Achille F.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Magnificent App

Likeliness to Recommend

7 /10

What differentiates Synergy Practice Management from other similar products?

The software issues a clear and precise view for every design

What is your favorite aspect of this product?

The data storage is also well represented and stored

What do you dislike most about this product?

The precise nature of the tool gives it a diverse array

What recommendations would you give to someone considering this product?

Supposed to deploy in your company Super impressive

Pros

Over Delivered
Friendly Negotiation
Continually Improving Product
Reliable

Cons

Inhibits Innovation
Less Productive
Less Caring

Oluwaseun A.

Role: Consultant
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Efficient practice management for growth

Likeliness to Recommend

10 /10

What differentiates Synergy Practice Management from other similar products?

Synergy stands out with its strong focus on professional services firms, user-friendly interface, and solid workflow automation tailored to practice management needs. Plus, it offers reliable customer support and good integration options.

What is your favorite aspect of this product?

My favorite aspect is the intuitive workflow automation that streamlines daily tasks and improves team productivity.

What do you dislike most about this product?

The most common drawback is limited customization options, which can restrict adapting the software fully to unique firm processes.

What recommendations would you give to someone considering this product?

Plan for some upfront customization and training to get the most out of Synergy Practice Management, and involve key users early to ensure it fits your firm’s workflows.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Synergy Practice Management

What is Synergy Practice Management?

Company Details

Need Assistance?

Synergy Practice Management Ratings

89 Likeliness to Recommend

89 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Synergy Practice Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Communications Includes communication portals, secure messaging, and automated alerts.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Agenda Management Includes legislative files and reporting, as well as agenda planning.

Operations Management Includes cost control, production management, and performance management.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Synergy Practice Management Reviews

Danny W.

Impressive Platform

Likeliness to Recommend

Pros

Achille F.

Magnificent App

Likeliness to Recommend

Pros

Cons

Oluwaseun A.

Efficient practice management for growth

Likeliness to Recommend

Pros

Feature Ratings

Collaboration

Scheduling

Communications

Accounting and Financial Management

Document Management

Workflow Management

Analytics and Reporting

Agenda Management

Operations Management

Dashboard

Procurement Management

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features