UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Process Discovery

100

Out of the box integration

100

Automation Orchestration

100

Cloud Hosting

92

Code-Free Programming

88

Role-Based Access

87

Real-Time Debugging

86

Central Deployment

86

Automation Apps

86

Exception Handling

86

Performance Monitoring

86

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of Customization

83

Ease of IT Administration

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Gregory T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Bot Better Have My Tasks!

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

What makes it shine for us is its ability to bridge the gap between tedious manual processes and efficient, error-free automation. Unlike some automation tools that feel rigid or overly technical, UiPath is versatile and approachable, even for teams that aren’t made up of coding wizards.

What is your favorite aspect of this product?

What really impresses me is the platform's user-friendly design, especially the Studio interface. You can build workflows visually, dragging and dropping actions instead of writing endless lines of code. The integration capabilities are another highlight; it plays nicely with tools like SAP, Salesforce, and even legacy systems. And let’s talk about its ability to handle attended and unattended automation—seamlessly blending tasks that require a human touch with those that don’t. It’s a flexible powerhouse.

What do you dislike most about this product?

The licensing model can be a bit convoluted, especially for teams trying to scale up their automation.

What recommendations would you give to someone considering this product?

UiPath has brought significant efficiency gains to our company. Beyond just saving time, it’s reduced human error in critical processes like invoice validation and system updates. For IT, that’s a huge win; fewer errors mean fewer fire drills. It’s also democratized automation within our organization, allowing non-technical teams to design and deploy bots with minimal hand-holding from IT.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

John B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

"Best UiPath Business Automation Platform"

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath has AI & Machine learning. The main advantage of using UiPath is it has Cross platform automation.

What is your favorite aspect of this product?

Cross Platform automation is my favorite aspect in UiPath.

What do you dislike most about this product?

Cost is bit too high.. It doesn't have Dashboard & Reporting. Should have included all for the cost which they are charging.

What recommendations would you give to someone considering this product?

If you are looking for a Automation platform which supports Desktop, web & mainframe. Then UiPath Business Automation Platform is the right one to go.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Clark W.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Streamlining Operation with UiPath Automation Tool

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath excels in its automation ecosystem, from discovery and design to deployment and analytics. The integration with AI-based OCR (Optical Character Recognition) and NLP differentiates it from its competitors, automating even unstructured data workflows.

What is your favorite aspect of this product?

The most favorite is UiPath’s seamless integration features. It easily interfaces with business applications such as SAP, Salesforce, and Microsoft and facilitates seamless data migration and backup. Having the ability to build custom integrations via APIs or connectors allows UiPath to accommodate the business requirements of any organization, even with a complicated IT environment. These integrations save time and minimize manual errors, increasing efficiencies.

What do you dislike most about this product?

The problem is that sometimes steep learning curve for lay users. Even though UiPath offers extensive training, it still takes time to onboard new users who have yet to be trained in automation concepts. A cleaner look and more no-code options would enhance usability and adoption on diverse teams.

What recommendations would you give to someone considering this product?

Companies that adopt UiPath should consider undergoing training at the UiPath Academy. Making sure IT teams and business users are comfortable with the platform will enable it to do its best work. Be agile, implement impact automation, and scale out without overburdening teams in the initial implementation phase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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