Vendorful Customer Reviews 2024

Vendorful

Composite Score

7.2 /10

CX Score

7.5 /10

11 Reviews Write a Review

Claim Software

What is Vendorful?

Vendorful was built on top of a real-time strategic sourcing template so collaboration isn't just an afterthought. It's in the product's DNA.

Company Details

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Vendorful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Vendorful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vendorful?

0% Negative

10% Neutral

90% Positive

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 78

Auction Management

eAuction Functionality

Procurement Management

Supplier Management

ERFx

Contract Management

Spend Analysis

Consulting & Advisory

Community Support

Capacity Management

Communications

Vendor Capability Ratings

Average 81

Vendor Support

Ease of Implementation

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Vendorful Reviews

Joe K.

Role: Vendor Management
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Great product, great team!

Likeliness to Recommend

10 /10

What differentiates Vendorful from other similar products?

Vendorful is extremely responsive and they're always looking to listen to the customer needs to better the product. Their rapid development and deployment schedule is unmatched in the software space.

What is your favorite aspect of this product?

Ease of use for both buyers and vendors.

What do you dislike most about this product?

I really don't have anything to list here.

What recommendations would you give to someone considering this product?

Speak with leadership at Vendorful to ensure your needs are met. They're very willing to listen and will help to make sure their product fits your needs.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Othman B.

Role: Operations
Industry: Agriculture
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Vendorful from other similar products?

Customer service!

What is your favorite aspect of this product?

The RFx module!

What do you dislike most about this product?

There is nothing in particular I dislike

What recommendations would you give to someone considering this product?

Define your product requirements upfront

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Manufacturing
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Easy to use. Great customer services!

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Vendorful

What is Vendorful?

Company Details

Need Assistance?

Vendorful Ratings

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Vendorful?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auction Management Includes bid management, bidder management and buyer notifications.

eAuction Functionality The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

ERFx Evaluation and scoring of supplier responses.

Contract Management Includes automated contract renewal, approval process, compliance management, and contract database.

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Consulting & Advisory Consult and advise on procurement support, managed services, group purchasing organization (GPO) and strategic sourcing initiatives such as measurable savings.

Community Support Highly personal support service to both buyer and supplier communities, ensuring proposal uptake and supplier help.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Communications Includes communication portals or secure messaging or automated alerts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendorful Reviews

Joe K.

Great product, great team!

Likeliness to Recommend

Pros

Othman B.

Fantastic product!

Likeliness to Recommend

Pros

Easy to use. Great customer services!

Likeliness to Recommend

Pros

Feature Ratings

Auction Management

eAuction Functionality

Procurement Management

Supplier Management

ERFx

Contract Management

Spend Analysis

Consulting & Advisory

Community Support

Capacity Management

Communications

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness