WatchGuard Technologies

WatchGuard UTM

Composite Score

7.0 /10

CX Score

6.9 /10

21 Reviews Write a Review

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What is WatchGuard UTM?

Unified Threat Management (UTM) from WatchGuard is the industry's highest-performing, all-in-one network security platform. That means no compromises. Ever. This is a full-featured, take-no-prisoners, screaming-fast security appliance that scales with your business, fits in your budget, and is easy to distribute across every network you manage.

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Awards & Recognition

WatchGuard UTM won the following awards in the Unified Threat Management category

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1 Top Rated Capabilities

6 Top Rated Features

2024

1 Top Rated Capabilities

8 Top Rated Features

2023

WatchGuard UTM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WatchGuard UTM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

69 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WatchGuard UTM?

10% Negative

5% Neutral

85% Positive

Pros

Saves Time
Trustworthy
Client Friendly Policies
Acts with Integrity

Feature Ratings

Average 77

Firewall

Web Content Filtering

Network Access Control

Application Layer Control

Endpoint Protection

Virtual Private Network

Anti Spam

Security Information and Event Management

Intrusion Detection Prevention

Data Loss Prevention

Deep Packet Inspection

Vendor Capability Ratings

Average 74

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Quality of Features

Business Value Created

WatchGuard UTM Reviews

rabih a.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

I do not recommend due to how old features are

Likeliness to Recommend

6 /10

What differentiates WatchGuard UTM from other similar products?

Based on my experience with this product, features are old and GUI is not user friendly. Working with this product was complicated and not easy.

What is your favorite aspect of this product?

no favorite aspect found with working with this product.

What do you dislike most about this product?

There is a big competition going on in the firewall industry now and security is essential. I am not sure if they are close in this race due to their old features in GUI and not a user-friendly.

What recommendations would you give to someone considering this product?

I do not recommend this product unless they do a serious transformation to their product.

Pros

Efficient Service
Effective Service
Caring
Respectful

Cons

Less Reliable
Inhibits Innovation
Less Productive

Sai Prakash Reddy A.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Excellent product, great features for the price

Likeliness to Recommend

8 /10

What differentiates WatchGuard UTM from other similar products?

The number of features it has for the price and was well suited for our specific needs

What is your favorite aspect of this product?

Set it and leave it! Once you configure it, you don't have to constantly worry about it again.

What do you dislike most about this product?

The support isn't that great should there be any issues and sometimes, there being a lag/delay.

What recommendations would you give to someone considering this product?

Look at all the features being offered and assess the costs. You will be pleasantly surprised by how great this product is.

Pros

Respectful
Continually Improving Product
Reliable
Performance Enhancing

ANUROOP N.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Best Product

Likeliness to Recommend

7 /10

What differentiates WatchGuard UTM from other similar products?

It is a unique product due its robust security feature. it also offers a user-friendly interface and centralized management, making easier for organizations to configure and monitor their security settings. due to its strong performance and scalability, it is suitable for wide range of network sizes and complexities.

What is your favorite aspect of this product?

Most appreciated thing of WatchGuard UTM is comprehensive security features, user friendly interface, and scalability. The most common positive aspect is it can manage various aspects of network security through a single platform.

What do you dislike most about this product?

Most common concern is difficult to learn for beginners due to more features and no proper documentation. initial setup and configuration are also quite complex compared to other.

What recommendations would you give to someone considering this product?

WatchGuard UTM aligns with your needs, they consider factors like size of the network, level of security required. They offer robust set of features.it can help us in accommodating your future growth and evolving security needs. And They also provide good customer support.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

WatchGuard UTM

What is WatchGuard UTM?

Company Details

Need Assistance?

Awards & Recognition

WatchGuard UTM Ratings

81 Likeliness to Recommend

88 Plan to Renew

69 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love WatchGuard UTM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Firewall Firewall functions, such as the blocking or redirecting of data traffic, by port or protocol.​

Web Content Filtering The ability to screen, block or limit access to certain websites which might contravene corporate policy or pose a security threat to the organization.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Application Layer Control Ability to control application functions, including lockdown of features as required. This is at the application (layer-7), rather than the network (layer-3).

Endpoint Protection Endpoint Protection a single agent, including AV, web & device control. It prevents malware & data loss with no complicated network or directory prerequisites

Virtual Private Network The hosting of VPN secure tunnels, as well as expand the capabilities of the UTM service to those connected to the corporate network via VPN.

Anti Spam Spam email filtering and blocking, the ability to release blocked e-mails and the whitelisting/blacklisting of senders.

Security Information and Event Management The real time reporting of alerting and security threats based on network behavioral analysis of systems logs, servers, application, and network devices.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Deep Packet Inspection The inspection of data transmitted over a network to log, reroute or block to scrutinize the content of data streams, encrypted or within a secure tunnel.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

WatchGuard UTM Reviews

rabih a.

I do not recommend due to how old features are

Likeliness to Recommend

Pros

Cons

Sai Prakash Reddy A.

Excellent product, great features for the price

Likeliness to Recommend

Pros

ANUROOP N.

Best Product

Likeliness to Recommend

Pros

Most Popular WatchGuard UTM Comparisons

Cisco Secure Firewall

Fortinet Fortigate NGFW

ThreatLocker

SonicWall Network Security Manager

Barracuda CloudGen Firewall

Arista NG Firewall

Feature Ratings

Firewall

Web Content Filtering

Network Access Control

Application Layer Control

Endpoint Protection

Virtual Private Network

Anti Spam

Security Information and Event Management

Intrusion Detection Prevention

Data Loss Prevention

Deep Packet Inspection

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Quality of Features

Business Value Created