WorkFusion, Inc.

WorkFusion Enterprise

Composite Score

6.7 /10

CX Score

7.2 /10

16 Reviews Write a Review

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What is WorkFusion Enterprise?

WorkFusion’s AI-powered products provide all of the tools an operations team needs to automate business processes.

Company Details

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WorkFusion Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkFusion Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkFusion Enterprise?

6% Negative

14% Neutral

80% Positive

Pros

Transparent
Altruistic
Client's Interest First
Respectful

Feature Ratings

Average 73

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Average 73

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

WorkFusion Enterprise Reviews

Aakash K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Full Fledged Enterprise level Automation tool

Likeliness to Recommend

10 /10

What differentiates WorkFusion Enterprise from other similar products?

The one and only full-fledged enterprise level automation tool in the market with a high level amount of security for PI data

What is your favorite aspect of this product?

Multi-tier architecture

What do you dislike most about this product?

Development for the bot took more time when compared to other tools in the market

What recommendations would you give to someone considering this product?

As the only automation platform powered by artificial intelligence (AI) and built for the enterprise, WorkFusion’s Intelligent Automation Cloud brings together all the capabilities needed to implement intelligent automation

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Ishmael M.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

easy to learn and also very easy to implement

Likeliness to Recommend

7 /10

What differentiates WorkFusion Enterprise from other similar products?

it is an intelligent Automation platform, which means it has a high quality AI capabilities

What is your favorite aspect of this product?

inteligent automation and AI capabilities

What do you dislike most about this product?

i dont have much complains

What recommendations would you give to someone considering this product?

it is worth a try.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shivam V.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Amazing product with superb support team

Likeliness to Recommend

9 /10

What differentiates WorkFusion Enterprise from other similar products?

For companies wishing to boost productivity and streamline operations, Work Fusion Enterprise is a solid and dependable option. After using the platform extensively, I can tell with certainty that it provides a full set of capabilities that address a variety of automation needs.

What is your favorite aspect of this product?

One of the standout features of Work Fusion Enterprise is its ability to automate both structured and unstructured data

What do you dislike most about this product?

This product is not much affordable to new start-ups as there must be an option for try for free for the newly formed start-ups

What recommendations would you give to someone considering this product?

Overall, I heartily endorse Work Fusion Enterprise for companies of all sizes. It is a significant tool for increasing efficiency and optimising operations because to its strong automation features, user-friendly interface, and extensive support resources.

Pros

Unique Features
Security Protects
Helps Innovate
Performance Enhancing

Cons

Less Effective Service

WorkFusion Enterprise

What is WorkFusion Enterprise?

Company Details

Need Assistance?

WorkFusion Enterprise Ratings

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love WorkFusion Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Real-Time Debugging Identifying errors in process while bot is working.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Native AI Ability to perform decision making as part of process automation

Exception Handling Bots take specific standard actions based on unexpected conditions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

WorkFusion Enterprise Reviews

Aakash K.

Full Fledged Enterprise level Automation tool

Likeliness to Recommend

Pros

Ishmael M.

easy to learn and also very easy to implement

Likeliness to Recommend

Pros

Shivam V.

Amazing product with superb support team

Likeliness to Recommend

Pros

Cons

Feature Ratings

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration