XE Logo
XE Logo
XE.com

XE

7.2 /10
Category
XE
7.2 /10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

85 Likeliness to Recommend

89 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

7% Negative
25% Neutral
68% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 81

Currency Exchange Market Management

91

Currency Quotes

85

Multi Currency

85

Banking Risk Management

81

Trade Management

81

Analytics and Reporting

79

Stock Management

79

Margin Management

79

Portfolio Management

78

Currency Conversion

77

Collateral Management

74

Vendor Capability Ratings

Average 78

Ease of Implementation

90

Ease of Data Integration

85

Quality of Features

80

Ease of Customization

78

Usability and Intuitiveness

78

Ease of IT Administration

78

Business Value Created

76

Breadth of Features

76

Vendor Support

71

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

68

XE Reviews

Shreya S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product, great customer support

Likeliness to Recommend

7 /10

What differentiates XE from other similar products?

Great customer support and transparency

What is your favorite aspect of this product?

I was notified in app of each and every step

What do you dislike most about this product?

Emailing could have been better

What recommendations would you give to someone considering this product?

You would get great conversion prices, must try product

Pros

  • Enables Productivity
  • Caring
  • Over Delivered
  • Helps Innovate

Vaibhav A.

  • Role: Information Technology
  • Industry: Government
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2024

Good to use product

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

Accountability and Professionalism of support team

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Pricing can be more better

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Anne H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Efficient and cost effective foreign payments

Likeliness to Recommend

9 /10

What differentiates XE from other similar products?

Exchange rates are very competitive and the set-up process is very secure. Customer service is very attentive.

What is your favorite aspect of this product?

Currency exchange rates are competitive, and better than we were getting with our bank. We had been using American Express FXIP but Amex discontinued this service. I'm happy to find a secure and reliable alternative, although Amex rates were better and we received membership points for foreign transfers. I feel very confident that these transactions are secure.

What do you dislike most about this product?

It's impossible to send a set amount in a foreign currency, so if you're looking to send a foreign currency amount, you have to calculate the amount in local currency first with the quoted exchange rate. It still works, but requires more effort and a bit of math.

What recommendations would you give to someone considering this product?

It's a very reliable service with good exchange rates, although settlement times seem a bit slower than they were using AMEX FXIP (discontinued). I've made quite a few transactions in the past couple of months since we started using Xe.com, and I feel confident that it's a secure and reliable service.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time