ZKTeco USA LLC

ZKTeco Access Control

Composite Score

7.9 /10

CX Score

8.3 /10

26 Reviews Write a Review

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What is ZKTeco Access Control?

Cutting-edge biometrics for the modern world including facial recognition products, biometric access products, and RFID products. Want to restrict facility access to only paying members, employees, and permitted guests? Get started today with ZKTeco’s comprehensive line using RFID, PIN, Bluetooth, or biometric authentication. ZKTeco USA security solutions provide effortless & secure access for all employees & visitors.

Company Details

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ZKTeco Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZKTeco Access Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZKTeco Access Control?

5% Negative

9% Neutral

86% Positive

Pros

Trustworthy
Fair
Performance Enhancing
Over Delivered

Feature Ratings

Average 81

Manual Key Override

Continuous Power

Scheduled Access Times

Access Control Via Keypad Access Card or Biometrics

Remote Permanent Granting Removal of Door Access

Battery Backup

Remote Door on Demand Lock Unlock

Support for Automatic Door Openers

Audit of Entry Times by Specific Individuals

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Average 81

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

ZKTeco Access Control Reviews

Sienna W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Secure access control system with Biometric aspect

Likeliness to Recommend

9 /10

What differentiates ZKTeco Access Control from other similar products?

As compared to other products, ZKTeco Access Control provides cost effective solution offering security features at an affordable budget without compromising on performance.

What is your favorite aspect of this product?

Intrusion alarm integration is one of my favorite aspect as it enhance entire security by enabling real-time alerts and automated responses to unauthorized access attempts

What do you dislike most about this product?

The interface is unfriendly for new beginners hence initial setup and navigation is challenging to those with no technical skills.

What recommendations would you give to someone considering this product?

I would this to IT professionals or integrators who need a system with open SDK/API capabilities for custom integration.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Collins E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use, costs saved on training

Likeliness to Recommend

10 /10

What differentiates ZKTeco Access Control from other similar products?

Great customer service

What is your favorite aspect of this product?

Seamless to use

What do you dislike most about this product?

Nothing. all good

What recommendations would you give to someone considering this product?

Get it as fast as possible before the price climbs

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Samuel P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Great Biometrics, Weak Software

Likeliness to Recommend

8 /10

What differentiates ZKTeco Access Control from other similar products?

ZKTeco differentiates itself with a wide range of biometric options (face, fingerprint, palm, QR), strong encryption and secure protocols, and flexible systems that can be managed via built-in web tools or enterprise software. It also supports mobile and contactless access, making it versatile and scalable, though proper installation and support are key to smooth performance.

What is your favorite aspect of this product?

My favorite aspect of ZKTeco is its versatility—the ability to use multiple biometrics like face, fingerprint, or palm alongside mobile access makes it both secure and convenient for different environments.

What do you dislike most about this product?

What I dislike most about ZKTeco is that the software can sometimes be slow or glitchy, which makes setup and user management less smooth than it should be.

What recommendations would you give to someone considering this product?

I’d recommend making sure you work with an experienced installer and take time to test the software features during setup. This way you’ll get the best out of ZKTeco’s strong biometric options while avoiding common configuration issues.

Pros

Trustworthy
Client Friendly Policies
Fair
Altruistic

ZKTeco Access Control

What is ZKTeco Access Control?

Company Details

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ZKTeco Access Control Ratings

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ZKTeco Access Control?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ZKTeco Access Control Reviews

Sienna W.

Secure access control system with Biometric aspect

Likeliness to Recommend

Pros

Collins E.

Easy to use, costs saved on training

Likeliness to Recommend

Pros

Samuel P.

Great Biometrics, Weak Software

Likeliness to Recommend

Pros

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Feature Ratings

Manual Key Override

Continuous Power

Scheduled Access Times

Access Control Via Keypad Access Card or Biometrics

Remote Permanent Granting Removal of Door Access

Battery Backup

Remote Door on Demand Lock Unlock

Support for Automatic Door Openers

Audit of Entry Times by Specific Individuals

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support