Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Instant Messaging

89

Notifications

85

File Sharing Collaboration

85

Integration With Productivity Tools

84

Document Collaboration

84

Search

84

Granular Access Management

84

Cross Platform Support

80

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of IT Administration

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Zoho Cliq Reviews

Jitendra S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easier Teamwork with Zoho Cliq

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq stands out because it combines messaging and task management in one place, so teams don’t need to keep switching between apps. It works well with other Zoho tools like CRM and project management, which is helpful if you’re already using Zoho. Zoho Cliq also lets you customize workflows and set up task automation to make work easier. It’s affordable, especially for small businesses, and keeps data safe with secure storage. With these features—easy integration, flexibility, low cost, and strong security—Zoho Cliq is a smart choice for growing teams

What is your favorite aspect of this product?

My favorite part of Zoho Cliq is how it works so well with other Zoho tools. It's not just a messaging app; it connects easily with things like CRM and Projects, so teams can handle communication, tasks, and customer info all in one place. I also like how you can customize it—setting up workflows and automating tasks helps save time. Plus, Zoho Cliq combines chat and task management on one platform, making it easy to stay organized. The way it blends flexibility, integration, and easy-to-use features really makes it stand out.

What do you dislike most about this product?

What I don’t like about Zoho Cliq is its mobile app. The desktop version works well, but the mobile app can be slow, and managing tasks or workflows on a small screen isn’t as easy. Another issue is that it doesn’t always connect smoothly with other popular apps like Google Workspace or Slack. It would be better if those integrations were easier to use. Overall, Zoho Cliq is a good tool, but these areas could be improved for a smoother experience.

What recommendations would you give to someone considering this product?

If you're thinking about using Zoho Cliq, I suggest checking how it fits with the tools you already use. It works really well with other Zoho products like CRM or Projects. If you use different tools, make sure Zoho Cliq can connect with them. Take time to set up custom workflows and automations to make your team more efficient. For small to medium-sized teams, it's a great deal for the price. Also, try both the mobile and desktop versions to see which one works best for your team, especially if you need to use it on the go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saiko K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Simple and comprehensive app

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

What really sets Zoho Cliq apart from other similar products is its intuitive and easy-to-use interface. Even the least tech-savvy employees in our company have been able to quickly adopt it, which has made the transition easier.

What is your favorite aspect of this product?

What I like most about Zoho Cliq is the ability to make video calls and share files instantly. This has been especially helpful during the pandemic, as it has allowed us to stay connected and productive while working remotely.

What do you dislike most about this product?

However, the one thing I slightly dislike is that sometimes the app can become slow if there are too many conversations open. But this is something that can easily be fixed by closing conversations that are no longer needed.

What recommendations would you give to someone considering this product?

In summary, I would recommend Zoho Cliq to any company looking to improve their internal communication. With its user-friendly and accessible features like channel creation and video calling, Zoho Cliq has truly been a positive change for our organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Communication tool for your company

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

One of the main differences of Zoho Cliq with respect to other communication platforms is its integration with other Zoho tools. This allows for greater synergy between the different applications of the company, thus facilitating management and collaboration between teams. Zoho Cliq covers all the communication needs of a company. In addition, the integration with other Zoho tools, such as Zoho CRM or Zoho Projects, makes collaboration between teams even easier.

What is your favorite aspect of this product?

I like this tool for its simplicity and its ability to adapt to the needs of each company. With Zoho Cliq, communication between teams becomes more fluid and effective, which translates into an improvement in the work environment and in the quality of the work done. I also like it for its ease of use, its intuitive and friendly interface makes it possible for even the least technical employees to use the platform without problems.

What do you dislike most about this product?

I like everything that this tool offers us, there is nothing that I don't like, and it also offers us a wide range of features that make communication easy and effective. From group and individual chats, to voice and video calls, Zoho Cliq covers all the communication needs of a company.

What recommendations would you give to someone considering this product?

I recommend this excellent tool for any company looking to improve its internal communication and increase collaboration between teams. With Zoho Cliq, employees can work more efficiently and in a coordinated manner, which translates into an increase in productivity and in the quality of the work done.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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