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Emotional Footprint Awards 2024

Managed File Transfer - Enterprise


SoftwareReviews names GoAnywhere MFT, Progress MOVEit, and ShareFile as Managed File Transfer - Enterprise Emotional Footprint Award Winners.


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Managed File Transfer - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Fortra

GoAnywhere MFT

GoAnywhere MFT is a managed file transfer solution that Simplifies, Automates & Secures file transfers using a centralized enterprise-level approach. Installed on-premise or in the cloud, GoAnywhere MFT can save your organization time & money, improve security & help you meet compliance requirements with detailed reports. Multi-platform compatible.

9.3

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
284Reviews

Progress Software

Progress MOVEit

MOVEit is an automated file transfer system that lets you manage, view, secure, and control all file transfer activity through a single system. You will always know where your files are with predictable, secure delivery and extensive reporting. MOVEit reduces the need for IT hands-on involvement and allows for user self-service as needed. You can choose to implement MOVEit as an On Premise or Cloud solution – or hybrid.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 90% Positive
Badge Winner
141Reviews

ShareFile

ShareFile

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

8.3

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 91% Positive
Badge Winner
160Reviews

Other Evaluated Vendors


Oracle

Oracle Managed File Transfer

Oracle Managed File Transfer (Oracle MFT) enables secure file exchange and management with internal departments and external partners. It protects against inadvertent access to unsecured files at every step in the end-to-end transfer of files. It is easy to use especially for non technical staff so you can leverage more resources to manage the transfer of files. The built in extensive reporting capabilities allow you to get quick status of a file transfer and resubmit it as required.

7.5

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

4% Negative 86% Positive
96Reviews

Fortra

Globalscape Enhanced File Transfer

Globalscape's award-winning managed file transfer platform, Enhanced File Transfer (EFT) enables global enterprises, government entities, and small businesses alike to centralize and automate critical file transfers while meeting the most stringent data security and compliance standards. Globalscape's EFT platform enables a modular approach to building a file transfer solution customized to your needs with EFT's powerful suite of user-friendly tools for automation, collaboration, and analysis. EFT is available in managed cloud/SaaS, BYOL, and on-premises deployments.

7.4

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 86% Positive
74Reviews

Redwood Software

JSCAPE MFT Server

JSCAPE MFT Server's intuitive user interface makes it easy to set up and configure FTP clients, SFTP clients, FTPS servers and more. Save time and improve reliability with features that make security and file management simple and convenient.

7.4

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

5% Negative 81% Positive
32Reviews

IBM

IBM Sterling Secure File Transfer

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

7.3

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

5% Negative 87% Positive
108Reviews

SolarWinds

SolarWinds Serv-U MFT Server

Serv-U® Managed File Transfer (MFT) Server from SolarWinds® is an easy-to-use FTP server software that delivers security, automation, and centralized control for file transfers in your organization. Deployed within your datacenter, Serv-U MFT Server allows you to securely transfer and share files within your organization and with your business partners. Do not risk your file transfer data getting exposed to the cloud and compromise security! Serv-U Managed File Transfer software is the best self-hosted solution for your security and compliance needs!

7.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 85% Positive
38Reviews

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