Digital Employee Experience Software

Quickly identify the problem segment and reduce escalations by 46% Assess enterprise-wide digital experience, application SLAs, incidents, and IT infrastructure from a unified dashboard.

The complexity of the digital workplace leaves IT teams blind and behind. Enable unparalleled visibility into issue detection, diagnosis and remediation across all endpoints to improve employee experience.

Ivanti Neurons for Digital Experience enables IT teams to improve digital employee experiences with real-time insights into device performance, application usage, and security. It aggregates enterprise data, monitors user sentiment, and leverages automation to optimize workflows. By predicting and addressing issues, it enhances productivity and security while supporting flexible work environments, ensuring seamless, secure access for employees anywhere.

End user experience monitoring is one the ingredients to monitor the digital performance of your business, and is best combined with IT infrastructure monitoring

The work-from-anywhere era has given newfound significance to endpoint visibility. Inconsistent visibility affects your IT team’s ability to support and resolve user issues. Most cyberattacks begin on endpoints, not firewalls or servers, which makes endpoint visibility even more essential.

HCL BigFix AEX is a part of Autonomous Endpoint Management pillar under HCLSoftware AI & Intelligent Operations framework. It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests and perpetually refines its responses for enhanced employee experience.​

With the barrage of IT support tickets, how do you know what to fix first or what will have the most impact on DEX? By monitoring the overall health of an estate and related end-user productivity impacts, you can identify the greatest impacts within an environment to prioritize and focus remediation techniques on those areas.

ControlUp offers a rich set of capabilities with true real-time visibility and automated remediation to improve the digital employee experience across any desktop, any application, anywhere.

Goliath Performance Monitor is the only comprehensive Citrix monitoring and troubleshooting solution that brings together Citrix monitoring data, end-user experience performance metrics, and the supporting IT elements that can impact end-user experience when using Citrix

Track, measure and optimize your employees’ digital experience to improve productivity, security and employee retention.