

What is Airship Experience Platform (AXP)?
Airship offers the industry’s only set of solutions that help brands optimize every stage of the customer lifecycle, from app store optimization (ASO) to customer journey orchestration and everything in between. We help brands deliver unified, seamless experiences.
Company Details
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Get AssistanceAirship Experience Platform (AXP) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Airship Experience Platform (AXP)?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards, Analytics and Reporting
Development Use
Browser Testing
ALM Integration
Test Run Workflow Manager
Functional Testing
Mobile Test Environment and Lab Management
Performance Testing
Pipeline Integrations
Cloud Device Farm (Physical and Simulator)
Device and OS Versions Coverage
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Airship Experience Platform (AXP) Reviews

Obumneme A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
AXP; The test guru divine.
Likeliness to Recommend
What differentiates Airship Experience Platform (AXP) from other similar products?
Its no-code low-code feature.
What is your favorite aspect of this product?
Its no-code low-code feature.
What do you dislike most about this product?
Nothing really. I really like this product.
What recommendations would you give to someone considering this product?
Give it a good try.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.

Azubike P.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
User-friendly
Likeliness to Recommend
What differentiates Airship Experience Platform (AXP) from other similar products?
I believe what sets an App Experience Platform (AXP) apart is its ability to provide a holistic solution for managing the entire user experience. Unlike other tools that focus on just one aspect—like push notifications or performance—AXPs integrate everything from user engagement and personalization to analytics and cross-platform optimization. I think the real strength lies in how they offer deep personalization, allowing businesses to tailor content based on real-time user data. AXPs also provide end-to-end analytics, which gives a complete view of both app performance and user behavior, helping businesses make more informed decisions.
What is your favorite aspect of this product?
If I had to choose a favorite aspect of an App Experience Platform (AXP), I think it would be the integration of personalization and data-driven insights. I mean, being able to tailor the user experience based on real-time behavior and preferences is incredibly powerful. It allows businesses to not only engage users more effectively but also drive long-term retention by delivering relevant content or features exactly when the user needs it. What’s really exciting about AXPs is how they combine user behavior data with personalization tools, allowing companies to test, optimize, and adjust experiences continuously.
What do you dislike most about this product?
If I had to pinpoint something I dislike about an App Experience Platform (AXP), I think it would be the complexity and learning curve that can come with implementing and fully utilizing all its features. I mean, these platforms pack a lot of power, but sometimes that can be overwhelming, especially for smaller teams or businesses without dedicated technical resources.
What recommendations would you give to someone considering this product?
First thing will be to ensure that theirs need really aligns with the problem AXP is solving and if this is cleared then I will greatly recommend the integration aspect of AXP
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Deepanshu K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2025
Great Engagement, Needs More AI & Insights
Likeliness to Recommend
What differentiates Airship Experience Platform (AXP) from other similar products?
Airship AXP stands out with no-code mobile engagement, real-time personalization, and AI-driven automation for seamless user experiences.
What is your favorite aspect of this product?
The no-code in-app experience editor is the best aspect of Airship AXP. It allows teams to create, customize, and optimize user journeys in real-time without developer support, making mobile engagement more efficient and flexible.
What do you dislike most about this product?
Airship AXP's biggest drawback is its limited advanced AI-powered analytics and A/B testing for in-app experiences. More real-time user behavior insights and deeper automation capabilities would make it even better.
What recommendations would you give to someone considering this product?
Leverage No-Code Tools – Use the drag-and-drop editor for quick in-app experiences. Integrate with Analytics – Pair AXP with external analytics for deeper insights. Test & Optimize – Run A/B tests on notifications and in-app messages for better engagement. Utilize Automation – Set up AI-driven messaging flows to personalize user journeys. Ensure Team Alignment – Involve marketing, product, and dev teams for seamless implementation.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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