Airship Experience Platform (AXP) Logo
Airship Experience Platform (AXP) Logo
Airship

Airship Experience Platform (AXP)

Composite Score
7.6 /10
CX Score
8.2 /10
Category
Airship Experience Platform (AXP)
7.6 /10

What is Airship Experience Platform (AXP)?

Airship offers the industry’s only set of solutions that help brands optimize every stage of the customer lifecycle, from app store optimization (ASO) to customer journey orchestration and everything in between. We help brands deliver unified, seamless experiences.

Company Details


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Airship Experience Platform (AXP) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airship Experience Platform (AXP)?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 78

Dashboards, Analytics and Reporting

83

Development Use

83

Browser Testing

82

ALM Integration

81

Test Run Workflow Manager

80

Functional Testing

80

Mobile Test Environment and Lab Management

80

Performance Testing

80

Pipeline Integrations

80

Cloud Device Farm (Physical and Simulator)

77

Device and OS Versions Coverage

77

Vendor Capability Ratings

Average 79

Business Value Created

89

Ease of Implementation

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

80

Ease of Data Integration

80

Quality of Features

79

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

74

Breadth of Features

74

Ease of IT Administration

74

Airship Experience Platform (AXP) Reviews

Obumneme A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

AXP; The test guru divine.

Likeliness to Recommend

8 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

Its no-code low-code feature.

What is your favorite aspect of this product?

Its no-code low-code feature.

What do you dislike most about this product?

Nothing really. I really like this product.

What recommendations would you give to someone considering this product?

Give it a good try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Saves Time

Azubike P.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

User-friendly

Likeliness to Recommend

9 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

I believe what sets an App Experience Platform (AXP) apart is its ability to provide a holistic solution for managing the entire user experience. Unlike other tools that focus on just one aspect—like push notifications or performance—AXPs integrate everything from user engagement and personalization to analytics and cross-platform optimization. I think the real strength lies in how they offer deep personalization, allowing businesses to tailor content based on real-time user data. AXPs also provide end-to-end analytics, which gives a complete view of both app performance and user behavior, helping businesses make more informed decisions.

What is your favorite aspect of this product?

If I had to choose a favorite aspect of an App Experience Platform (AXP), I think it would be the integration of personalization and data-driven insights. I mean, being able to tailor the user experience based on real-time behavior and preferences is incredibly powerful. It allows businesses to not only engage users more effectively but also drive long-term retention by delivering relevant content or features exactly when the user needs it. What’s really exciting about AXPs is how they combine user behavior data with personalization tools, allowing companies to test, optimize, and adjust experiences continuously.

What do you dislike most about this product?

If I had to pinpoint something I dislike about an App Experience Platform (AXP), I think it would be the complexity and learning curve that can come with implementing and fully utilizing all its features. I mean, these platforms pack a lot of power, but sometimes that can be overwhelming, especially for smaller teams or businesses without dedicated technical resources.

What recommendations would you give to someone considering this product?

First thing will be to ensure that theirs need really aligns with the problem AXP is solving and if this is cleared then I will greatly recommend the integration aspect of AXP

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Deepanshu K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Great Engagement, Needs More AI & Insights

Likeliness to Recommend

10 /10

What differentiates Airship Experience Platform (AXP) from other similar products?

Airship AXP stands out with no-code mobile engagement, real-time personalization, and AI-driven automation for seamless user experiences.

What is your favorite aspect of this product?

The no-code in-app experience editor is the best aspect of Airship AXP. It allows teams to create, customize, and optimize user journeys in real-time without developer support, making mobile engagement more efficient and flexible.

What do you dislike most about this product?

Airship AXP's biggest drawback is its limited advanced AI-powered analytics and A/B testing for in-app experiences. More real-time user behavior insights and deeper automation capabilities would make it even better.

What recommendations would you give to someone considering this product?

Leverage No-Code Tools – Use the drag-and-drop editor for quick in-app experiences. Integrate with Analytics – Pair AXP with external analytics for deeper insights. Test & Optimize – Run A/B tests on notifications and in-app messages for better engagement. Utilize Automation – Set up AI-driven messaging flows to personalize user journeys. Ensure Team Alignment – Involve marketing, product, and dev teams for seamless implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy