Apollo.io Customer Reviews 2024

Apollo.io

8.7 /10

52 Reviews Write a Review

Claim Software

What is Apollo.io?

Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered to do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organization’s unique best practices.

Company Details

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Awards & Recognition

Apollo.io won the following awards in the Sales Engagement Platforms category

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Apollo.io Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Apollo.io.

92 Likeliness to Recommend

1
Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Apollo.io?

0% Negative

10% Neutral

90% Positive

Pros

Enables Productivity
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 81

E-Mail Campaign Management

Workflow Automation

E-Mail Integration

Internal Sales Collaboration

Sales Analytics

Omnichannel Campaign Management

CRM Integration

Next-Best-Action Recommendations

Call Management

Pipeline Management

Dialer Integration

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Customization

Also Featured in...

Sales Intelligence

Score 8.5

View Apollo.io in this category (opens in a new tab)

Apollo.io Reviews

Wyll M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Great Low Cost Option

Likeliness to Recommend

7 /10

What differentiates Apollo.io from other similar products?

Strong LinkedIn workarounds built in, data for the contacts easy to find, and easy to add to a cadence/sequence

What is your favorite aspect of this product?

Hybrid approach of contact information and outreach automation

What do you dislike most about this product?

You can't just add your own contacts to their sequences without doing an import. So if you're prospecting and find the contact information for your prospect online, but Apollo doesn't have it in their system, you need to put that information into a CSV, and import it, which adds an unnecessary amount of steps for a relatively simple feature. In order to filter your tasks by time zone, you need to know how to reach the advanced filters, which isn't obvious for newer users. While Apollo integrates well with some CRM, the lack of a broader integration offering adds silos and inefficiencies for those who don't use one of 3 CRM.

What recommendations would you give to someone considering this product?

Apollo is cost effective and has a great resource for prospecting contact information. The functionality of the sales engagement and sales intelligence features is very strong however they don't offer the flexibility of some of the other solutions on the market for both. Make sure you have a plan on how you're going to integrate Apollo as this is probably the biggest area it lacks.

Pros

Helps Innovate
Includes Product Enhancements
Continually Improving Product
Enables Productivity

Ram M.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Fantastic Product For Sales Intelligence

Likeliness to Recommend

8 /10

What differentiates Apollo.io from other similar products?

Well, It has everything we need : Tond of real data and smart features and all the sales features we required to add value to our engagement process and finally it is one of the best choice for sales engagment platforms.

What is your favorite aspect of this product?

Seamless integration with data and advanced sales Intelligence in one platform

What do you dislike most about this product?

Pricing Model of the product

What recommendations would you give to someone considering this product?

It's got everything you need to supercharge your sales efforts from a large database to smart insights and it;s costomizable and scalable to grow your business.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Eivas M.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Value for Money

Likeliness to Recommend

10 /10

What differentiates Apollo.io from other similar products?

It has a lot of different features, and the price is super competitive compared to the other products

What is your favorite aspect of this product?

I believe the amount of features they have

What do you dislike most about this product?

Data could slightly more reliable,, however on this price point I would say it's a value for money.

What recommendations would you give to someone considering this product?

Well it's a good software to supplement your main data tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Apollo.io

What is Apollo.io?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Apollo.io Ratings

92 Likeliness to Recommend

1 Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Apollo.io?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Sales Intelligence

Apollo.io Reviews

Wyll M.

Great Low Cost Option

Likeliness to Recommend

Pros

Ram M.

Fantastic Product For Sales Intelligence

Likeliness to Recommend

Pros

Eivas M.

Value for Money

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

E-Mail Campaign Management

Workflow Automation

E-Mail Integration

Internal Sales Collaboration

Sales Analytics

Omnichannel Campaign Management

CRM Integration

Next-Best-Action Recommendations

Call Management

Pipeline Management

Dialer Integration

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Customization