Axcient Inc

Axcient x360Recover

Composite Score

7.9 /10

CX Score

7.9 /10

11 Reviews Write a Review

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What is Axcient x360Recover?

Axcient x360Recover is a cost-effective BCDR solution for Managed Service Providers (MSPs) and the SMBs they serve. Data protection and business continuity should not be out of reach for any business, and Axcient’s mission is to keep business running. x360Recover boasts Chain-Free, AutoVerify, and PSA/RMM integration. These three technologies mean there is no chain management, data is checked for corruption before backup, and ticketing and billing processes can be fully automated. Additionally, x360Recover has AirGap to protect backups in case of ransomware.

Company Details

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Axcient x360Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axcient x360Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axcient x360Recover?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Cloud Hosting

Protection Groups

Data Encryption

Bandwidth Utilization Management

Data Replication

Variable RPOs

Compliance Monitoring

DR Testing

Managed Services Offering

Analytics and Reporting

DR Orchestration

Vendor Capability Ratings

Average 81

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Business Value Created

Axcient x360Recover Reviews

Gaurav S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Best solution for data backup and recovery.

Likeliness to Recommend

9 /10

What differentiates Axcient x360Recover from other similar products?

The main differentiating factor is its instant visualization feature with data. It's also highly scalable than other similar products.

What is your favorite aspect of this product?

I really loved cloud integration it utilizes cloud storage for backup I loved this way.

What do you dislike most about this product?

It's costly which I don't like. Also user interface is not as good compared to other products.

What recommendations would you give to someone considering this product?

Firstly go through other customer review and understand your needs. Also compare other solutions. But this product also good choice.

Pros

Reliable
Trustworthy
Effective Service
Inspires Innovation

Chris G.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

The product is easy to use

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

The platform

What do you dislike most about this product?

Nothing for me

What recommendations would you give to someone considering this product?

Just buy I

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Richard P.

Role: Sales Marketing
Industry: Insurance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2023

Responsive and always ready to assist in all stage

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

When a competitor was unable to help with a new customer onboarding, the Axceint team stepped in and provided support and was incredibly responsive to all of the inquiries.

What is your favorite aspect of this product?

It enables for a multi-tenant environment and backs up computers. Time is saved by the auto-verify VM function. Runbooks are quite useful. When a ticket is opened, customer care or support is constantly engaged.

What do you dislike most about this product?

The main drawback is using Axcient Cache for storage and restoration; nevertheless, depending on the size of the backup, the cache size may be very high. Despite the fact that there are alternative ways to restore from a backup, the cache is the quickest and most efficient method. However, it's not really a drawback or dislike.

What recommendations would you give to someone considering this product?

Axcient x360Recover is incredibly user-friendly and has a robust feature set. It is a crucial tool for protecting a company's data and offering a reliable solution to handle disaster recovery circumstances. Recommended for excellent backup.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Axcient x360Recover

What is Axcient x360Recover?

Company Details

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Axcient x360Recover Ratings

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Axcient x360Recover?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Protection Groups Define groups of applications/systems based on criticality or interdependency that are recovered as a group.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Bandwidth Utilization Management The solution can reduce bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

Data Replication Replicate data and system images to a secondary site to support recovery.

Variable RPOs Support a range of restore points e.g. low RPO for critical data, longer RPO for less critical data.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

DR Testing Ability to execute non-disruptive DR testing e.g. simulate DR in a bubble network.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

DR Orchestration Script the failover execution to the DR environment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Axcient x360Recover Reviews

Gaurav S.

Best solution for data backup and recovery.

Likeliness to Recommend

Pros

Chris G.

The product is easy to use

Likeliness to Recommend

Pros

Richard P.

Responsive and always ready to assist in all stage

Likeliness to Recommend

Pros

Feature Ratings

Cloud Hosting

Protection Groups

Data Encryption

Bandwidth Utilization Management

Data Replication

Variable RPOs

Compliance Monitoring

DR Testing

Managed Services Offering

Analytics and Reporting

DR Orchestration

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Business Value Created