BIC Platform Logo Award Winner Product Badge
BIC Platform Logo Award Winner Product Badge
GBTEC Software AG

BIC Platform

Composite Score
8.6 /10
CX Score
8.7 /10
Category
BIC Platform
8.6 /10

What is BIC Platform?

Improve workflows, automate processes & monitor them with process mining. With BIC Platform you raise the performance of your processes to a whole new level: higher productivity, speed and quality. Thanks to the integrated GRC component, you also minimize your risks and meet regulatory requirements with ease. With BIC Process Design you can model your business processes in no time and create an ideal basis for successful process and quality management. You can communicate process optimizations automatically and comprehensibly throughout the entire company in a matter of seconds via the integrated process portal.

Company Details


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Awards & Recognition

BIC Platform won the following awards in the Low-Code Business Process Management - Enterprise category

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BIC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BIC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BIC Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 93

In-App Automated Workflows

100

BPMN Compliance

100

Process Workflow Designer

100

Mobile Support

100

Low-Code Automation

98

Permissions and Governance

95

Process Automation Templates

94

Content Management

91

Process Library

90

External Application Data Connectors

88

Real-time Process Analysis

88

Vendor Capability Ratings

Average 88

Ease of IT Administration

96

Usability and Intuitiveness

92

Ease of Data Integration

92

Availability and Quality of Training

90

Business Value Created

88

Product Strategy and Rate of Improvement

88

Ease of Implementation

85

Breadth of Features

85

Vendor Support

85

Quality of Features

85

Ease of Customization

82

BIC Platform Reviews

Dianna P.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Much more efficient process management

Likeliness to Recommend

9 /10

What differentiates BIC Platform from other similar products?

I have not tried other similar tools, but this one in particular works well for my processes.

What is your favorite aspect of this product?

What I like most about this system is that it is also a collaborative tool, its IT infrastructure management functions and its low-code workflow engine makes it quite functional and easy to integrate with existing systems, it is a tool with a friendly interface which facilitates the administration of the same with technology professionals.

What do you dislike most about this product?

I have no problems, I like everything for the moment

What recommendations would you give to someone considering this product?

I recommend it for companies that are growing, that do not have technological systems that monitor in real time because this solution can help them.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Almost there, but more to come

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Caring
  • Acts with Integrity
  • Helps Innovate

Daniela D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates BIC Platform from other similar products?

easy in application

What is your favorite aspect of this product?

intuitive process modelling and high acceptance by end users

What do you dislike most about this product?

waiting for the new UI

What recommendations would you give to someone considering this product?

easy application

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features