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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Victor L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Simple, Secure, and Built for IT Teams

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is unique in offering end-to-end encryption with complete transparency through its open-source codebase, giving us confidence in its security posture and auditability.

What is your favorite aspect of this product?

I really appreciate the seamless synchronization across devices and platforms it makes credential management effortless, even in a remote or hybrid team environment.

What do you dislike most about this product?

The admin console could be more visually intuitive, especially when managing large user groups or enforcing complex access policies.

What recommendations would you give to someone considering this product?

Make sure to take advantage of the self-hosted deployment option if your organization has strict data residency or compliance requirements, it’s one of Bitwarden’s most flexible strengths.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

AKSHITA A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Secure, affordable, and feature-rich

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden stands out among password managers for its open-source nature, ensuring transparency and strong community-driven security. Unlike many competitors, it offers a highly affordable premium plan and robust free-tier features, including unlimited password storage across devices. Its self-hosting option appeals to privacy-conscious users, while cross-platform compatibility ensures seamless access. Additionally, Bitwarden excels in secure password sharing and two-factor authentication, making it a versatile and reliable choice for individuals and teams.

What is your favorite aspect of this product?

My favorite aspect of Bitwarden is its open-source framework, which guarantees transparency and constant security enhancements from a global community. The ability to self-host adds an extra layer of privacy for those concerned about data sovereignty. Additionally, its seamless cross-platform synchronization and affordable pricing, even for premium features like advanced two-factor authentication, make it an exceptional and accessible password management solution.

What do you dislike most about this product?

The one drawback of Bitwarden is its occasionally complex interface, which might feel less user-friendly compared to competitors like LastPass or 1Password. While its open-source nature is a strength, it can make advanced features like self-hosting intimidating for non-technical users. Additionally, the free version lacks some premium features like advanced reporting, which may require users to upgrade for a more comprehensive experience.

What recommendations would you give to someone considering this product?

If you're considering Bitwarden, start with the free version to explore its core features, as it offers unlimited password storage and device syncing. For added functionality like advanced two-factor authentication or encrypted file storage, the affordable premium plan is worth upgrading to. It's ideal for privacy-conscious users, but if you're not tech-savvy, be prepared to spend time learning its interface and features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

KHIM L.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product but bit pricey

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Bitwarden differentiates itself by offering a fully open-source password manager with strong end-to-end encryption, ensuring transparency and security.

What is your favorite aspect of this product?

My favorite aspect of Bitwarden is its open-source nature, which provides full transparency and control over security.

What do you dislike most about this product?

What I dislike most about Bitwarden is its user interface, which, while functional, can feel a bit more basic and less polished compared to some other password managers.

What recommendations would you give to someone considering this product?

If transparency and security are top priorities, Bitwarden’s open-source nature and end-to-end encryption make it a great choice.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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