Harris Computer Systems

Caliber Public Safety

Composite Score

7.6 /10

CX Score

7.9 /10

5 Reviews Write a Review

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What is Caliber Public Safety?

Caliber Public Safety and Caliber Justice have grown through the acquisition of multiple regional flagship products. The full line of software solutions deliver the critical edge to frontline responders when seconds count.

Company Details

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Caliber Public Safety Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Caliber Public Safety?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Regulatory Compliance

Patrol Mobile

Records Management

PCI and EMV Compatible

CAD

Analytics and Reporting

Citizen Collaboration

Jail Management

Dashboard

Fire or EMS

Code Enforcement

Vendor Capability Ratings

Average 85

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Caliber Public Safety Reviews

Narendra T.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic tool

Likeliness to Recommend

8 /10

What differentiates Caliber Public Safety from other similar products?

Simple and secure

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing till date

What recommendations would you give to someone considering this product?

Awesome product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Thairu G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Why Caliber Public Safety Is The Best

Likeliness to Recommend

9 /10

What differentiates Caliber Public Safety from other similar products?

What makes Caliber Public Safety amazing, is that it makes emergency response easy

What is your favorite aspect of this product?

It's good for reporting and emergency response It's cost effective and seamless to use

What do you dislike most about this product?

I haven't encountered major concerns

What recommendations would you give to someone considering this product?

I recommend Caliber Public Safety as it meets public safety needs

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Fogo G.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Caliber Public Safety Review

Likeliness to Recommend

9 /10

What differentiates Caliber Public Safety from other similar products?

Makes responding to matters safety fast and accurate

What is your favorite aspect of this product?

I like that we save time with Caliber Public Safety when it comes to public safety concerns It is a straightforward platform

What do you dislike most about this product?

No back and forth with Caliber Public Safety and it has been great.

What recommendations would you give to someone considering this product?

I recommend Caliber Public Safety for the fact that it has never failed us.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Caliber Public Safety

What is Caliber Public Safety?

Company Details

Need Assistance?

Caliber Public Safety Ratings

90 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Caliber Public Safety?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Patrol Mobile Includes electronic signatures, barcoding, alerts, crime analytics, and database query.

Records Management Includes integrated file retrieval and search, and web importing and controlled access with audit features.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

CAD Includes GPS, AVL, address validation, and smart dispatch.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Citizen Collaboration Includes ability to view, share and direct work between co-workers, and citizens in real or near real-time.

Jail Management Includes jail booking information, arrest information, booking questionnaire, and inmate location tracking.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Fire or EMS Includes responder training, on-duty scheduling, and safety inspection records.

Code Enforcement Includes audit trail, and detection and investigation of a violation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Caliber Public Safety Reviews

Narendra T.

Fantastic tool

Likeliness to Recommend

Pros

Thairu G.

Why Caliber Public Safety Is The Best

Likeliness to Recommend

Pros

Fogo G.

Caliber Public Safety Review

Likeliness to Recommend

Pros

Feature Ratings

Regulatory Compliance

Patrol Mobile

Records Management

PCI and EMV Compatible

CAD

Analytics and Reporting

Citizen Collaboration

Jail Management

Dashboard

Fire or EMS

Code Enforcement

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration