What is Circleloop?
CircleLoop is a UK-built, next generation phone system for business which runs in powerful desktop and mobile apps. Packed with smart features such as call recording, integrations and analytics it delivers huge flexibility and productivity benefits when compared to traditional phone systems. CircleLoop is quick and easy to set up, running in simple desktop and mobile apps, connecting everyone, everywhere on the devices you already have. Everything you expect from a business phone system and more - call recording, voicemail transcription, team, and menu structures.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
96 Likeliness to Recommend
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Circleloop?
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics Reporting
Communications
Secure Access
Audio Transcription
Presence IM
Call Management
Mobility
Centralized Management Portal
Third-Party Integration
Session Border Controller
Web & Desktop Conferencing
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Circleloop Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2023
Great for any start up business!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
joe t.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2022
Brilliant app and support
Likeliness to Recommend
What differentiates Circleloop from other similar products?
All functions available to trial straight away quick support to help between trail and go live
What is your favorite aspect of this product?
ability to manage several numbers, teams and agents in the app
What do you dislike most about this product?
the ability to have several numbers with different messages and be able to switch agents and teams for those numbers
What recommendations would you give to someone considering this product?
just trial it youll love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alan Y.
- Role: Operations
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Dec 2022
Fantastic product, great usability and features!
Likeliness to Recommend
What differentiates Circleloop from other similar products?
Price, customer service
What is your favorite aspect of this product?
Usability , customer service
What do you dislike most about this product?
Lack of features on IOS
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Trustworthy
- Client Friendly Policies
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
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