CIS-Companion® Route Logo
CIS-Companion® Route Logo
CIS Group

CIS-Companion® Route

Composite Score
7.4 /10
CX Score
7.7 /10
Category
CIS-Companion® Route
7.4 /10

What is CIS-Companion® Route?

Discover CIS-Companion® Route, our direct store delivery and route accounting solution that runs on rugged mobile computers or mobile phones. Over 15,000 users benefit from our DSD software and Route Accounting solution on a daily basis. It allows you to reduce your operating costs, boost productivity, and consequently increase your revenues. An automation solution that optimizes the activities of distributors, delivery drivers, and salespeople on the road. The CIS-Companion® Suite provides you with state-of-the-art tools that allow you to increase your sales and reduce your merchandise returns to increase your productivity and increase your income.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

CIS-Companion® Route Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

66 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CIS-Companion® Route?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 79

Mobile

87

Route Planning

84

GPS Tracking

83

Load Optimization

81

Route Optimization

80

Analytics and Reporting

75

CRM Integration

75

Scheduling

73

Driver Management

70

Fleet Management

68

Vendor Capability Ratings

Average 85

Ease of IT Administration

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

87

Breadth of Features

87

Business Value Created

87

Ease of Data Integration

87

Quality of Features

87

Ease of Customization

86

Availability and Quality of Training

82

Vendor Support

82

Usability and Intuitiveness

82

CIS-Companion® Route Reviews

Diego N.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic platform

Likeliness to Recommend

10 /10

What differentiates CIS-Companion® Route from other similar products?

The easy access since the beginning of getting access to it.

What is your favorite aspect of this product?

The easy access or visuals

What do you dislike most about this product?

IT dept sometimes needs to act with sense of urgency.

What recommendations would you give to someone considering this product?

Make your work life easier with this product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cecil C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Great product and will recommend

Likeliness to Recommend

10 /10

What differentiates CIS-Companion® Route from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of installation for the different routes

What do you dislike most about this product?

The high annual renewal price

What recommendations would you give to someone considering this product?

It's a good product and their customer service is A+

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Fair

Stephen M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Simple to use but a bit pricey

Likeliness to Recommend

9 /10

What differentiates CIS-Companion® Route from other similar products?

Their customer service is top notch

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The pricing

What recommendations would you give to someone considering this product?

Give it a try, Cis will set you up all the way

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity