Clover Network

Clover POS

Composite Score

7.3 /10

CX Score

7.4 /10

9 Reviews Write a Review

Claim Software

What is Clover POS?

An all‑in‑one system so you can quickly set up, take payments, and manage just about everything.

Company Details

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Clover POS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover POS?

0% Negative

21% Neutral

79% Positive

Pros

Reliable
Performance Enhancing
Trustworthy
Effective Service

Feature Ratings

Average 84

Mobile Payments

100

Advanced Reporting Analytics

PCI Compliance

Payment Processing

Kitchen Course Management

Inventory Recipe Management

Advanced Compliance & Statutory

Workforce Management

Table Reservations Management

Check Settlement Types

Multiple Venue Property Concept Support

Vendor Capability Ratings

Average 78

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Clover POS Reviews

Role: Sales Marketing
Industry: Other
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Feb 2023

Clover was easy to use and implement

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alex S.

Role: C-Level
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2023

Its good for simple applications, not modern

Likeliness to Recommend

6 /10

What differentiates Clover POS from other similar products?

HOnestly not much, Clover is a good application but doesn't offer too much in the way of what other platforms offer for in-person payments

What is your favorite aspect of this product?

The card reader hardware, some of the admin is useful to our business for a quick view of business tasks

What do you dislike most about this product?

It's got a clunky interface for what they offer

What recommendations would you give to someone considering this product?

They provide good service level and you will have an API that you can build on top of

Pros

Reliable
Effective Service
Caring
Saves Time

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Abasi-Ifreke U.

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

A Business tool in making informed decision.

Likeliness to Recommend

9 /10

What differentiates Clover POS from other similar products?

Clover stands out from other similar products because of its unique features. It offers a comprehensive suite of tools that allows businesses to manage their finances, accept payments, and track their inventory. Clover also offers a variety of payment options, including contactless payments, gift cards, and loyalty programs. Additionally, Clover's cloud-based platform allows businesses to access their data from anywhere, at any time.

What is your favorite aspect of this product?

My favorite aspect of Clover product is the convenience and ease of use they provide. The interface is intuitive and user-friendly, making it easy to set up and manage my business. The products also offer a wide range of features, from payment processing and inventory tracking to customer loyalty programs and analytics. With Clover, I can quickly and easily manage my business operations, giving me more time to focus on growing my business.

What do you dislike most about this product?

I dislike the fact that Clover product are often expensive and difficult to use. The user interface can be confusing and the features are often limited compared to other products. Additionally, the customer support is often lacking, making it difficult to get help when needed.

What recommendations would you give to someone considering this product?

If you are considering this product, I would highly recommend doing your research and making sure that it is the right product for you. Make sure to read reviews from other customers and look into the features and benefits of the product. Additionally, you should check to see if there are any special offers or discounts available. Finally, make sure to ask any questions you may have about the product before making a purchase. Doing these things will ensure that you are making an informed decision and getting the best product for your needs.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Clover POS

What is Clover POS?

Company Details

Need Assistance?

Clover POS Ratings

89 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Clover POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Advanced Reporting Analytics Has reporting templates, capable of standard reporting, forecasting, customized reports (including predictive analytics and real-time) down to the check level

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Inventory Recipe Management Tracks inventory in stock and in-transit, can post alerts based on availability of ingredients. Full recipe, ingredient and product-costing capabilities

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Check Settlement Types Such as coupons, gift card, gaming & non-gaming comps, points, house accounts, split check, cash, debit/credit card, mobile payment such as Apple Pay.

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Clover POS Reviews

Clover was easy to use and implement

Likeliness to Recommend

Pros

Alex S.

Its good for simple applications, not modern

Likeliness to Recommend

Pros

Cons

Abasi-Ifreke U.

A Business tool in making informed decision.

Likeliness to Recommend

Pros

Feature Ratings

Mobile Payments

Advanced Reporting Analytics

PCI Compliance

Payment Processing

Kitchen Course Management

Inventory Recipe Management

Advanced Compliance & Statutory

Workforce Management

Table Reservations Management

Check Settlement Types

Multiple Venue Property Concept Support

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Vendor Support