Crises Control Logo Award Winner Product Badge
Crises Control Logo Award Winner Product Badge
Crises Control

Crises Control

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Crises Control
7.9 /10

What is Crises Control?

Crises Control helps organisations keep lines of communication open during emergencies, by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to peoples safety, damage to the environment and the organisation. Crises Control has cloud locations across the globe and the platform can be accessed via your desktop, tablet or cell phone.

Company Details


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Awards & Recognition

Crises Control won the following awards in the Emergency Notification category

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Crises Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crises Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crises Control?

4% Negative
2% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Weather Alert

87

Scheduled Messaging

87

Conference Call Support

86

Location-Based Notification

86

Multi-Language Support

86

Voice Recorded Alerts

85

Single Sign-On (SSO)

85

Message Status Reporting

84

Distribution Lists

84

Sequential Processing

84

Self-Service Contact Information Update

82

Vendor Capability Ratings

Average 86

Quality of Features

89

Usability and Intuitiveness

88

Vendor Support

88

Business Value Created

88

Ease of Implementation

87

Availability and Quality of Training

87

Ease of IT Administration

86

Breadth of Features

85

Ease of Customization

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Crises Control Reviews

Pamela O.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

The Power of Real-Time Crisis Communication

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

The software can identify affected employees based on location and deliver targeted alerts. This lets you send the right information to the right people, avoiding confusion and disruption. The software supports multiple languages, which helps global organizations communicate with their diverse workforces.

What is your favorite aspect of this product?

Administrators can see at a glance how notifications are going, how employees are responding, and how well the communication is working. This lets organizations see what's going on, make decisions, and change their emergency plans if needed. The software is easy to use, even for non-technical people in stressful situations.

What do you dislike most about this product?

The software is currently accessed through a web-based platform, which may be difficult for employees who need to respond to emergencies on the go. A mobile app with push notifications would make the software more accessible and ensure timely communication, even when employees are away from their desks.

What recommendations would you give to someone considering this product?

This product was useful during a recent natural disaster because it could be used to target people in different locations and languages. We quickly found and told the affected employees what was going on in their language. The real-time reporting dashboard helped us keep track of the situation and make decisions to protect our employees and business. The mobile app could be better, but the software is easy to use and has lots of useful features. It's an important part of our emergency plan. I highly recommend this crisis communication software to any organization looking to improve their emergency notifications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sherry C.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Valuable Emergency Solution

Likeliness to Recommend

7 /10

What differentiates Crises Control from other similar products?

Crises Control has an accurate distribution list that offers details concerning the many users.

What is your favorite aspect of this product?

Crises Control enhances growth in matters risk assessment for stable performance

What do you dislike most about this product?

Crises Control have effortless support for more improvements

What recommendations would you give to someone considering this product?

Crises Control is systematic in delivering emergencies.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Caring

Angelina Q.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Mass Emergency Notifications Made Easy

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

For emergency notifications, Crises Control offers top and leading features. It's fast, effective, and scalable

What is your favorite aspect of this product?

I like that sending notifications is easy and fast It's affordable and easy to deploy Sending mass notifications is easy

What do you dislike most about this product?

Crises Control hasn't been a challenge in any way.

What recommendations would you give to someone considering this product?

I recommend Crises Control as an emergency notification software. It has worked for us is probably what your business needs.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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