Eventbrite Logo
Eventbrite Logo
Eventbrite

Eventbrite

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Eventbrite
7.9 /10

What is Eventbrite?

Eventbrite is an all-in-one solution to create, manage, and promote your virtual event experiences. Eventbrite is the leading events management and growth platform helping creators and entrepreneurs thrive.

Company Details


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Eventbrite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eventbrite?

0% Negative
9% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 76

Registration Process/Integration

86

Social Media Channel Integration Outbound

82

Customer Support

78

Branding and Visual Customization

75

Attendee Engagement

75

Metric and Reporting

75

Exhibitor or Vendor Environment

73

Networking Facilitation

72

Presentation/ Webinar Capabilities

72

Vendor e-Commerce

67

Gamification

66

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

80

Business Value Created

80

Vendor Support

76

Ease of Data Integration

76

Ease of Customization

74

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Eventbrite Reviews

Poulomi O.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

User-Friendly Event Management with Strong Core

Likeliness to Recommend

8 /10

What differentiates Eventbrite from other similar products?

Eventbrite stands out for its ease of use and broad accessibility, making it ideal for event organizers of all sizes—from small local meetups to large conferences. Its intuitive interface, strong ticketing and registration features, and extensive integrations with marketing and social media tools provide a seamless event creation and promotion experience. Unlike some competitors that focus heavily on enterprise-level features, Eventbrite strikes a good balance by offering a scalable platform with strong vendor support and reliable payment processing.

What is your favorite aspect of this product?

My favorite aspect of Eventbrite is its simple and efficient ticketing and registration process, which makes setting up events and managing attendees quick and hassle-free—even for users without technical expertise.

What do you dislike most about this product?

What I dislike most about Eventbrite is its limited built-in capabilities for virtual events and attendee engagement, which often require using additional third-party tools to fill the gaps, making the experience less seamless.

What recommendations would you give to someone considering this product?

If you’re considering Eventbrite, here are some recommendations: Great choice if you need a straightforward, user-friendly platform for ticketing and event registration, especially for in-person events. Ideal for small to medium-sized events and organizers who want quick setup without steep learning curves. Be prepared to use third-party tools if your event requires advanced virtual features, networking, or gamification.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Abhijeet G.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2025

“User-Friendly and Reliable

Likeliness to Recommend

8 /10

What differentiates Eventbrite from other similar products?

Eventbrite stands out for its user-friendly interface and streamlined ticketing system, making event creation and management accessible even for first-time organizers. Its broad integration with social media and payment platforms helps maximize event promotion and sales.

What is your favorite aspect of this product?

My favorite aspect of Eventbrite is its ease of use. The platform makes setting up events and managing ticket sales simple and intuitive, even for people without technical expertise. I also appreciate the seamless integration with payment systems and social media, which helps boost event visibility and attendance effortlessly.

What do you dislike most about this product?

What I dislike most about Eventbrite is the limited customization and advanced features. While it works great for straightforward events, it can feel restrictive when trying to create highly branded event pages or add specialized functionalities like attendee networking or built-in webinar hosting. Also, some useful features require relying on third-party integrations, which can complicate the experience.

What recommendations would you give to someone considering this product?

If you’re considering Eventbrite, I’d recommend it especially for small to mid-sized events where ease of setup and reliable ticketing are priorities. It’s great if you want a straightforward platform without a steep learning curve.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ansuman K.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Virtual event king

Likeliness to Recommend

9 /10

What differentiates Eventbrite from other similar products?

Eventbrite stands out for its ease of use and fast setup and board public discovery. Has a strong mobile support compared to zoom and mail chimp.

What is your favorite aspect of this product?

Eventbrite makes it real simple to setup up larger events.

What do you dislike most about this product?

customization options are limited. Branding flexibility is restricted, especially when trying to create something more customised

What recommendations would you give to someone considering this product?

if you planning on something simple ticket event. design and branding limit will meet your expectation.

Pros

  • Trustworthy
  • Client's Interest First
  • Continually Improving Product
  • Reliable

Cons

  • Inhibits Innovation
  • Vendor Friendly Policies

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