Firmex Virtual Data Room Logo
Firmex Virtual Data Room Logo
Firmex

Firmex Virtual Data Room

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Firmex Virtual Data Room
8.0 /10

What is Firmex Virtual Data Room?

More deals, diligence, and compliance gets done in Firmex data rooms. With over 20,000 new rooms opened yearly, thousands of businesses manage highly sensitive projects and processes with Firmex. Our robust and secure data rooms and industry-leading customer service give you control over your critical documents. Firmex's flexible pricing is unique with an unlimited data room subscription or per-use transaction pricing. SOC 2, GDPR, HIPAA compliant. SSO, API and Redaction.

Company Details


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Awards & Recognition

Firmex Virtual Data Room won the following awards in the Virtual Data Room category

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Firmex Virtual Data Room Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firmex Virtual Data Room.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

4
Since last award

95 Plan to Renew

4
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firmex Virtual Data Room?

2% Negative
12% Neutral
86% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Trustworthy

Feature Ratings

Average 80

Drag and Drop User Interface

89

File Sharing Collaboration

86

File Rooms

84

Permissions and Access Right Management

83

Data Encryption

82

Digital Rights Management

80

Q&A Management

78

Optical Character Recognition

74

Redaction

73

Reporting and Analytics

71

Vendor Capability Ratings

Average 80

Vendor Support

87

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Breadth of Features

80

Business Value Created

79

Quality of Features

78

Product Strategy and Rate of Improvement

73

Ease of Customization

71

Firmex Virtual Data Room Reviews

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Impressed with the "user friendly" features.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Easy to use, very fast upload speed, intuitive

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ryan H.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Very easy to use with plenty of features

Likeliness to Recommend

10 /10

What differentiates Firmex Virtual Data Room from other similar products?

Speed of customer service and customer help.

What is your favorite aspect of this product?

It is much easier and quicker to use than the previous platform used. It has saved us a lot of time.

What do you dislike most about this product?

I do wish that the redaction would cover more file formats.

What recommendations would you give to someone considering this product?

Give it a try and play around with a test VDR.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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