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Fleetio

Composite Score
6.9 /10
CX Score
7.1 /10
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In Partnership With SelectHub

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Category
Fleetio
6.9 /10

What is Fleetio?

Fleetio is a fleet management software system that keeps track of preventative maintenance & service, manage fuel expenses and keeps all vehicle details in one place.

Company Details

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Awards & Recognition

Fleetio won the following awards in the Fleet Management category

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Fleetio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fleetio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fleetio?

9% Negative
0% Neutral
91% Positive

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 82

Fleet Maintenance

87

Vehicle Management

84

Asset Management

84

Driver Management

84

GPS Tracking

80

Vendor Management

76

Fuel Management

74

Order Management

73

Inventory and Field Parts Management

72

Vendor Capability Ratings

Average 75

Ease of Data Integration

84

Breadth of Features

80

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Business Value Created

76

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

71

Vendor Support

71

Availability and Quality of Training

70

Ease of IT Administration

70

Fleetio Reviews

Ashleigh B.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy. Just make sure you have a strong signal

Likeliness to Recommend

6 /10

What differentiates Fleetio from other similar products?

Accessibility to add vendors

What is your favorite aspect of this product?

Color schemes for each company

What do you dislike most about this product?

Doesn't always work connected to wifi

What recommendations would you give to someone considering this product?

Make sure you have a good signal and have their IT on speed dial

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Performance Enhancing

Robyn M.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Mechanic Friendly, ease of document compliance.

Likeliness to Recommend

10 /10

What differentiates Fleetio from other similar products?

Ease of use for mechanics, mobile and web platforms, continuous improvement.

What is your favorite aspect of this product?

Integration and work order management.

What do you dislike most about this product?

Web portal has more features; wish the app was a replication.

What recommendations would you give to someone considering this product?

It'll bring you into compliance and give versatile oversight for maintenance both internal and external.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Birika N.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Why We Love Fleetio

Likeliness to Recommend

9 /10

What differentiates Fleetio from other similar products?

We have many company vehicles and Fleetio helps us maintain them thanks to preventive maintenance tracking.

What is your favorite aspect of this product?

Fleetio is easy to use and the notification features works well The software helps us avoid expensive repairs thanks to preventive maintenance tracking

What do you dislike most about this product?

To the best of my knowledge Fleetio works perfectly

What recommendations would you give to someone considering this product?

I recommend Fleetio for businesses with fleet of vehicles. It is very effective

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity