Fortinet

FortiSOAR

Composite Score

7.6 /10

CX Score

8.0 /10

20 Reviews Write a Review

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What is FortiSOAR?

Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.

Company Details

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Awards & Recognition

FortiSOAR won the following awards in the Security Orchestration, Automation, and Response category

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1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

7 Top Rated Features

2022

FortiSOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiSOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiSOAR?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Efficient Service

Feature Ratings

Average 80

Integration with IR Management

Playbooks/Runbooks and Workflow Builder

Feedback Loop

Orchestrate & Automate

Dashboards

Case Management

Capable of Use Case Development

Automated Phishing Handling

Management and Sharing of Intelligence

Team Collaboration

Document & Artifact Storage

Vendor Capability Ratings

Average 78

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support

FortiSOAR Reviews

Arben A.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Great product, quickly imrpoving

Likeliness to Recommend

9 /10

What differentiates FortiSOAR from other similar products?

Great integration and still improving day by day.

What is your favorite aspect of this product?

The fact that the playbook designer is focused on the "no-code" philosophy; this way there is a lot less probability that there are errors encountered when the playbook is ran. The war room feature might be a game-changer in case of an IR, really nice way to concentrate everything in one spot.

What do you dislike most about this product?

The "no-code" logic, is a pro but it can also be a con. Maybe FortiSOAR is too focused on this aspect and leaving behind scripting with python for further customization. Don't get me wrong, there is a scripting section, however it should not be left behind. Something that might bring confusion to someone approaching to fortiSOAR for the first time is the data collected from the FortiSIEM: on the fortisiem an "offense" is called "incident" while when pushed on FortiSOAR it becomes an "Alert" which then can be escalated to an "Incident". In my humble opinion the naming convention should be reviewed.

What recommendations would you give to someone considering this product?

It's a great product, and it's quickly improving. So if your company is considering purchasing a SOAR this might suit your needs.

Pros

Caring
Client Friendly Policies
Helps Innovate
Reliable

SMARANIKA H.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2024

Strong functionality, scalability and integration

Likeliness to Recommend

9 /10

What differentiates FortiSOAR from other similar products?

Extensive Functionality: Offers a wide range of features including case management, playbook automation, threat intelligence integration, and reporting. Flexibility: Supports various security tools and platforms, enabling integration with existing security infrastructure. Ease of Use: Intuitive interface and pre-built playbooks simplify configuration and deployment. Scalability: Adapts to organizations of various sizes and security needs. FortiSecurity Fabric Integration: Provides native integration with other Fortinet security products for enhanced visibility and control. Cost-Effective: Competitive pricing compared to some competitors.

What is your favorite aspect of this product?

Case Management: Centralized platform for managing and tracking security incidents. Playbook Automation: Automates repetitive tasks and workflows based on pre-defined playbooks. Threat Intelligence Integration: Integrates with various threat intelligence feeds to enrich incident investigation. Reporting and Analytics: Provides detailed reports and dashboards for security analysis and decision-making. Vulnerability Management: Integrates with vulnerability management tools for automated remediation. Asset Management: Tracks and manages security assets across the organization.

What do you dislike most about this product?

Initial Setup Complexity: Can be complex to set up and configure, especially for large deployments. Limited Customization: While offering pre-built playbooks, advanced users might desire more in-depth customization options. Potential Alert Fatigue: Extensive features might lead to alert fatigue if not properly configured and managed. Limited Threat Intelligence Integration: Some users report limited integration with specific threat intelligence feeds.

What recommendations would you give to someone considering this product?

FortiSOAR is a competent SOAR platform offering a good balance of features and ease of use at a competitive price point. However, consider the potential drawbacks, such as initial setup complexity and limited customization, before making a decision. Remember, compare it to other SOAR solutions based on your specific needs and security infrastructure.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Caring

Nasseer Q.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Fantastic FortiSOAR

Likeliness to Recommend

8 /10

What differentiates FortiSOAR from other similar products?

User friendly interface

What is your favorite aspect of this product?

Easy to integrate and easy to operate.

What do you dislike most about this product?

Nothing to dislike but I would like the functionality of triggering of incident directly from the connector than having it only through SIEM.

What recommendations would you give to someone considering this product?

If you are looking for simple and easy to use SOAR solution then fortiSOAR is the best option.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

FortiSOAR

What is FortiSOAR?

Company Details

Need Assistance?

Awards & Recognition

FortiSOAR Ratings

84 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love FortiSOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Dashboards Create multiple, custom dashboards tailored to different teams.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Document & Artifact Storage Extensible storage to meet growing needs. The ability to link documents and artifacts to relevant intelligence or other information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

FortiSOAR Reviews

Arben A.

Great product, quickly imrpoving

Likeliness to Recommend

Pros

SMARANIKA H.

Strong functionality, scalability and integration

Likeliness to Recommend

Pros

Nasseer Q.

Fantastic FortiSOAR

Likeliness to Recommend

Pros

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Feature Ratings

Integration with IR Management

Playbooks/Runbooks and Workflow Builder

Feedback Loop

Orchestrate & Automate

Dashboards

Case Management

Capable of Use Case Development

Automated Phishing Handling

Management and Sharing of Intelligence

Team Collaboration

Document & Artifact Storage

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support