Surfer Customer Reviews 2024

What is Surfer?

You work hard gathering your data. Don’t settle for subpar visualizations. Utilize Surfer’s extensive modeling tools to display your data the way it deserves while maintaining accuracy and precision.

Company Details

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Surfer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Surfer?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Fair
Altruistic
Generous Negotitation

Cons

Under Delivered

Surfer

What is Surfer?

Company Details

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Awards & Recognition

2020 Data Quadrant Gold Medalist

Surfer Ratings

84 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Surfer?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Geospatial Technology Includes surface analysis, network analysis, and geovisualization.

3D Visuals Seamlessly toggle between 2D and 3D viewing of the map.

Data Integration GIS Ability to import external data sources (census, etc.) overlayed into your map environment.

Map Customization Map editor allows a map to be customized on-the-fly.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Map Manipulation Multiple maps can be open simultaneously, and can be duplicated, combined, synchronized, tiled, cascaded, and minimized/maximized.

Spatial Analysis Includes geographic data, analysis, and modelling.

High Quality Maps Includes high quality imagery, destinations, and area information.

Geo Coding Custom geo-codable indexes can be created to pin-map based on external datasets.

Imaging and Production Ability to export and print high-quality images and graphics in multiple formats, including presentation ready maps.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Feature Ratings

Geospatial Technology

3D Visuals

Data Integration GIS

Map Customization

Data Visualization GIS

Map Manipulation

Spatial Analysis

High Quality Maps

Geo Coding

Imaging and Production

Mobile

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Vendor Support

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features