Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

652 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Security Protects
Helps Innovate
Reliable

Feature Ratings

Average 84

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

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Cloud Management

Score 9.0

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Google Cloud Reviews

Jodi R.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Exploring Google Cloud Scalability and Flexibility

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Serverless tools like Cloud Run and App Engine make it easier to launch apps and take care of less technical stuff in the background.

What is your favorite aspect of this product?

Serverless tools like Cloud Run and App Engine help you build apps faster and work more efficiently.

What do you dislike most about this product?

Not all outside tools work as well with it as they do with AWS, which can make connecting things a bit harder.

What recommendations would you give to someone considering this product?

Use BigQuery to analyze big sets of data because it’s quick and can handle lots of information easily.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Azhaan N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Reliable & Scalable Cloud Platform

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out with its strong data analytics, AI tools, and seamless integration with other Google services.

What is your favorite aspect of this product?

I really like the easy-to-use interface.

What do you dislike most about this product?

Pricing can be a bit confusing, and costs can add up quickly without proper monitoring,

What recommendations would you give to someone considering this product?

Take time to explore the documentation, it’s detailed and helpful. Also, plan your architecture to optimize performance and cost.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Bianca K.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Reliable Cloud Storage & Integration Network.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud’s dedication to open-source software and multi-cloud support provides greater flexibility for people using its services. Being able to work seamlessly with different technologies helps Google Cloud users innovate and fit their cloud solutions to their needs, giving them an edge compared to other services.

What is your favorite aspect of this product?

The viability to access documents and store files and collaborate within the space gives it an advantage of being reliable and efficient in the professional manner. The way how we can integrate all of our google products into one allow us to manage files, share documents and bring efficiency in the pattern of our work.

What do you dislike most about this product?

Despite Google Cloud's wide feature set, many users find it difficult to learn at the beginning. Having a lot of documentation and resources can make it difficult for those new to cloud technologies, and this might slow down how quickly the platform is adopted and used by less experienced teams.

What recommendations would you give to someone considering this product?

Benefit from the well-structured documentation and learning materials offered on Google Cloud. If you use the free trials to practice, you’ll understand the platform better, and this will help you smoothly transition and use the platform’s features for your work.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Jodi R.

Exploring Google Cloud Scalability and Flexibility

Likeliness to Recommend

Pros

Azhaan N.

Reliable & Scalable Cloud Platform

Likeliness to Recommend

Pros

Bianca K.

Reliable Cloud Storage & Integration Network.

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Analytics and Reporting

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support