What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 84

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

85

Account and Contact Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

83

Quality of Features

82

Breadth of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Shikha B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Easy and user friendly CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's very easy tool to understand and dashboard are very easy to make and read

What is your favorite aspect of this product?

Dashboards feature is awesome and other calling tool integration with HubSpot is very compatible

What do you dislike most about this product?

nothing so far honestly

What recommendations would you give to someone considering this product?

HubSpot is better than SF I have used both and HubSpot has more clear and user friendly features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marlon L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Great CRM Software

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I believe the ability to have everything integrated in one place is key, along with the fact that the software’s business logic is well-suited for any industry.

What is your favorite aspect of this product?

The free training with certifications they offer in their academy is a major plus, as is how intuitive the software is for users.

What do you dislike most about this product?

Perhaps the main drawback is the lack of some relevant integrations for the LinkedIn channel.

What recommendations would you give to someone considering this product?

I'd recommend that they first try the free version. If they feel it adapts well to their use case, then they should sign up for a paid plan because it's worth it in terms of everything it can offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sumit J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2025

HubSpot really made our lead management easier!!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out for its ease of use, with a clean UI and minimal setup compared to complex CRMs. Its all-in-one ecosystem integrates sales, marketing, and service seamlessly on a single platform.

What is your favorite aspect of this product?

The built-in automation let me manage deals, emails, and follow-ups in one place without needing extra tools, and the fact that it integrates seamlessly with Marketing and Service Hub makes collaboration effortless.

What do you dislike most about this product?

What I dislike most is that some advanced features, like deeper reporting and custom automation, are only available on higher tiers. It can feel limiting for smaller teams who want those insights without upgrading.

What recommendations would you give to someone considering this product?

Yes, as it has many advantages for a lead management and every requirement has been fulfilled by the tool. You can track your leads which was one of the major issues for us when we are doing everything manually.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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