What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Collaboration

85

Account and Contact Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Yoel B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great UX, all relevant features, scalable

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Clean UX, Easy customization

What is your favorite aspect of this product?

Outlook addon, templates, document tracking, sequences

What do you dislike most about this product?

A bit hard to keep the strategic focus

What recommendations would you give to someone considering this product?

Easy to get going, just try it out, if it works for you.

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Helps Innovate

Umang T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

All in one customer relationship management tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The user interface friendliness, data visibility and lead management is the best that HubSpot Sales Hub has from other similar products.

What is your favorite aspect of this product?

The customer relationship management, user interface friendliness ,data visibility and lead management the favorite aspect of this product.

What do you dislike most about this product?

Nothing as such to dislike.

What recommendations would you give to someone considering this product?

This is the best product if you want your organizations data visibility, customer relationship management and lead management to be at one best place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Margaux L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Powerful Reporting and Analytics: HubSpot's reporting tools allow teams to track performance in real time, offering customizable dashboards and in-depth analytics. This helps businesses make data-driven decisions and monitor the effectiveness of their sales processes with ease.

What is your favorite aspect of this product?

Sales Hub automates repetitive tasks

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Customize Workflows and Automation: One of HubSpot Sales Hub's strengths is its ability to automate repetitive tasks and create personalized workflows. Explore these features to save time on administrative tasks and focus on building relationships with leads.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

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