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IBM

IBM InfoSphere Master Data Management

Composite Score

7.5 /10

CX Score

7.8 /10

27 Reviews Write a Review

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What is IBM InfoSphere Master Data Management?

InfoSphere MDM manages master data for single or multiple domains – customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more – for improving application and business process effectiveness.

Company Details

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Awards & Recognition

IBM InfoSphere Master Data Management won the following awards in the Master Data Management category

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2 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

Contract Negotiation

2024

3 Top Rated Capabilities

7 Top Rated Features

2024

3 Top Rated Capabilities

11 Top Rated Features

2023

6 Top Rated Capabilities

12 Top Rated Features

2022

IBM InfoSphere Master Data Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM InfoSphere Master Data Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM InfoSphere Master Data Management?

1% Negative

6% Neutral

93% Positive

Pros

Reliable
Unique Features
Client's Interest First
Efficient Service

Feature Ratings

Average 82

Golden Record Management

Metadata Management

Workflow Management

Data Modelling Tools

Reference Data Management

Entity Relationship Management

Record Management

Aggregational Hierarchies Management

Record Deduplication

Entity Deduplication

Multi-Domain Mastering

Vendor Capability Ratings

Average 79

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

IBM InfoSphere Master Data Management Reviews

Ayush S.

Role: Consultant
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Great product, Cost effective

Likeliness to Recommend

8 /10

What differentiates IBM InfoSphere Master Data Management from other similar products?

IBM InfoSphere MDM stands out with its robust data governance, seamless integration with AI/ML, flexible multi-domain support, comprehensive data quality tools, and scalability for complex enterprise environments.

What is your favorite aspect of this product?

Use of features

What do you dislike most about this product?

Nothing major but needs to adapts new functions

What recommendations would you give to someone considering this product?

Can adapt this as replacement with less prize

Pros

Helps Innovate
Inspires Innovation
Continually Improving Product
Reliable

Serguei P.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to use, good product!

Likeliness to Recommend

9 /10

What differentiates IBM InfoSphere Master Data Management from other similar products?

Friendly user interface

What is your favorite aspect of this product?

High reliability

What do you dislike most about this product?

High cost.

What recommendations would you give to someone considering this product?

Highly recommend it.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Saves Time

Javed Q.

Role: Vendor Management
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Reliable and Scalable MDM Solution by IBM

Likeliness to Recommend

7 /10

What differentiates IBM InfoSphere Master Data Management from other similar products?

Its robust data governance capabilities and flexibility to handle complex data hierarchies in a large, regulated environment like banking make it stand out. The solution is highly configurable, supports multi domain MDM, and can scale to handle millions of records with strong security and compliance alignment.

What is your favorite aspect of this product?

The data matching and survivorship rules engine is extremely powerful, it ensures a single source of truth even when data comes from multiple, inconsistent sources. This has greatly improved customer data accuracy and reduced duplication.

What do you dislike most about this product?

The initial setup and configuration are resource-intensive, requiring significant technical expertise and time. Also, upgrades can be complex in a live banking environment. And the high cost.

What recommendations would you give to someone considering this product?

I would recommend below:- Plan your implementation thoroughly, MDM works best when your data governance policies are clearly defined before deployment. Invest in skilled resources, having an experienced MDM and data governance team will make setup, integration, and maintenance far smoother. Start with a phased approach, begin with a specific domain (like customer data) before expanding to products, accounts, or other domains. Leverage IBM’s best practices and support, their documentation and professional services can significantly reduce the learning curve.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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IBM InfoSphere Master Data Management

What is IBM InfoSphere Master Data Management?

Company Details

Need Assistance?

Awards & Recognition

IBM InfoSphere Master Data Management Ratings

80 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love IBM InfoSphere Master Data Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Record Deduplication Ability to eliminate duplicate records in a datset.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

IBM InfoSphere Master Data Management Reviews

Ayush S.

Great product, Cost effective

Likeliness to Recommend

Pros

Serguei P.

Easy to use, good product!

Likeliness to Recommend

Pros

Javed Q.

Reliable and Scalable MDM Solution by IBM

Likeliness to Recommend

Pros

Most Popular IBM InfoSphere Master Data Management Comparisons

SAP Master Data Governance

PiLog Lean Data Governance (iMDRM)

Informatica Master Data Management

Semarchy Data Platform

Boomi

Viamedici EPIM

1
Since last award

Feature Ratings

Golden Record Management

Metadata Management

Workflow Management

Data Modelling Tools

Reference Data Management

Entity Relationship Management

Record Management

Aggregational Hierarchies Management

Record Deduplication

Entity Deduplication

Multi-Domain Mastering

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement