Infinity Customer Reviews 2025 | Project Management

Infinity

Composite Score

7.0 /10

CX Score

7.3 /10

11 Reviews Write a Review

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What is Infinity?

A project management software with a flexible structure which contains multiple plugins to help you organize tasks, files, data, notes and built-in chat for better team collaboration. Your project organization synced into one place. Infinity is a project management software with a flexible structure which contains multiple plugins to help you organize tasks, files, data, notes and built-in chat for better team collaboration.

Company Details

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Infinity Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infinity?

0% Negative

11% Neutral

89% Positive

Pros

Efficient Service
Effective Service
Continually Improving Product
Caring

Feature Ratings

Average 77

Workflow Management

Mobile Access

Planning and Scheduling

Document Management

Time & Expense Tracking

Reporting

Collaboration

Budget Management

Hierarchical Task Management

Resource Management

Dependency and Milestone Tracking

Vendor Capability Ratings

Average 77

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Quality of Features

Usability and Intuitiveness

Vendor Support

Infinity Reviews

Aman M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Powerful tool, but needs better automation.

Likeliness to Recommend

10 /10

What differentiates Infinity from other similar products?

Infinity stands out for its extreme flexibility, allowing users to customize workflows, views, and data structures to fit any project or team needs, making it highly adaptable compared to other tools.

What is your favorite aspect of this product?

My favorite aspect of Infinity is its customizable workspace, which lets you tailor everything from task views to data organization, giving you full control over how you manage projects.

What do you dislike most about this product?

What I dislike most about Infinity is its steep learning curve, which can make it challenging for new users to get started quickly.

What recommendations would you give to someone considering this product?

I’d recommend investing time in exploring its customization options and taking advantage of the available tutorials to fully understand its capabilities.

Pros

Respectful
Helps Innovate
Continually Improving Product
Trustworthy

Atisha J.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Infinity from other similar products?

Flexible Structure: Infinity is known for its flexible and customizable structure. It often uses a "table view" that allows users to organize data in various ways, similar to a spreadsheet but with additional functionality. This versatility can make it suitable for a wide range of use cases, from project management to CRM, content planning, and more.

What is your favorite aspect of this product?

User-Friendly Interface: A clean and intuitive user interface that makes it easy to navigate and use the software. Functionality: Comprehensive and powerful features that address specific needs or challenges the user has in their work or personal tasks. Customization: The ability to tailor the software to meet their unique requirements and preferences, allowing for a personalized user experience.

What do you dislike most about this product?

Incompatibility: If Infinity Software doesn't integrate well with other tools or lacks compatibility with certain devices or operating systems, users might find it limiting. Price: Users may dislike the product if they feel it is overpriced for the features and functionality it offers, or if it has hidden fees and costs.

What recommendations would you give to someone considering this product?

Scalability Integration User-Friendly Interface

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rituja N.

Role: Information Technology
Industry: Banking
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Dec 2023

customizable and affordable

Likeliness to Recommend

7 /10

What differentiates Infinity from other similar products?

It provides flexibility and ease of customization and allows users to adapt to their specific needs and preferences

What is your favorite aspect of this product?

offers a range of pre-built templates for various categories such as product development, project management, marketing, events, HR, and sales, which can save time and effort in setting up projects

What do you dislike most about this product?

I dislike most about Infinity is the presence of bugs and the slow loading time

What recommendations would you give to someone considering this product?

I would recommend it is important to be aware of the reported technical issues, such as bugs and slow loading times

Pros

Continually Improving Product
Efficient Service
Effective Service
Caring

Infinity

What is Infinity?

Company Details

Book a Free Demo Today!

Infinity Ratings

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Infinity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Infinity Reviews

Aman M.

Powerful tool, but needs better automation.

Likeliness to Recommend

Pros

Atisha J.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Rituja N.

customizable and affordable

Likeliness to Recommend

Pros

Feature Ratings

Workflow Management

Mobile Access

Planning and Scheduling

Document Management

Time & Expense Tracking

Reporting

Collaboration

Budget Management

Hierarchical Task Management

Resource Management

Dependency and Milestone Tracking

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Quality of Features

Usability and Intuitiveness

Vendor Support