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JazzHR Logo
JazzHR

JazzHR

Composite Score
7.7 /10
CX Score
7.6 /10
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JazzHR
7.7 /10

What is JazzHR?

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

Company Details

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Awards & Recognition

JazzHR won the following awards in the Applicant Tracking Systems - Midmarket category

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JazzHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JazzHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JazzHR?

8% Negative
16% Neutral
76% Positive

Pros

  • Respectful
  • Transparent
  • Caring
  • Trustworthy

Cons

  • Less Inspiring
  • Under Delivered

Feature Ratings

Average 78

Candidate Application Process

88

Customized Job Postings

82

User Permissions

79

Candidate Experience Surveys

79

Employee Referrals

78

Analytics and Reporting

76

Integration APIs

75

Onboarding and Training

72

AI Capabilities

70

Mobile

67

Vendor Capability Ratings

Average 75

Ease of Implementation

83

Usability and Intuitiveness

79

Ease of IT Administration

79

Ease of Data Integration

76

Availability and Quality of Training

76

Ease of Customization

75

Product Strategy and Rate of Improvement

73

Quality of Features

73

Vendor Support

71

Business Value Created

71

Breadth of Features

70

JazzHR Reviews

Nina S.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Excellent Platform

Likeliness to Recommend

8 /10

What differentiates JazzHR from other similar products?

JazzHR is a great option for small to medium sized businesses. The pricing was a huge selling factor for us, especially since it offers a lot of the same features and functionality as its competitors. I love how it simplifies our workflow and saves my team and our hiring managers time. I also love the integrations it has with other software, such as background check companies. It's another time saver for us.

What is your favorite aspect of this product?

How you can easily build multiple workflows and automate several steps of your recruiting process.

What do you dislike most about this product?

They haven't released any significant product upgrades since I have become a customer. I am disappointed that they have not dabbled in AI integrations as well.

What recommendations would you give to someone considering this product?

I think it's important to understand if JazzHR is a platform that you can scale with, since so much candidate data is stored in the platform. We have used JazzHR since 2018 and just renewed a 2 year contract after exploring other platforms. Ultimately, JazzHR still offers a lot of value to us and will be a platform we can continue growing with as our company grows.

Pros

  • Saves Time
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Charges for Enhancements

Angie S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, but lack of features in my opinion.

Likeliness to Recommend

6 /10

What differentiates JazzHR from other similar products?

I would like to say that pricing is competitive with JazzHR.

What is your favorite aspect of this product?

Easy to use!

What do you dislike most about this product?

lack of functionality!

What recommendations would you give to someone considering this product?

I would like to say that someone looking for a good ATS can work. It is easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Douglas C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The hiring process is simpler with JazzHR

Likeliness to Recommend

8 /10

What differentiates JazzHR from other similar products?

JazzHR's strength is in the thoroughness of its hiring process. To facilitate hiring, the platform works with other tools and job portals. Encourage teamwork to make informed hiring decisions with customizable workflows and collaboration capabilities.

What is your favorite aspect of this product?

Like Integration with third-party solutions, especially payroll management systems, is a standout feature. By streamlining the entire employment lifecycle, you ensure a smooth transition from hiring to onboarding.

What do you dislike most about this product?

Customer service is usually reliable; however, during busy periods, they may be faster. The user experience would be greatly improved with faster resolution.

What recommendations would you give to someone considering this product?

The integration capabilities and collaborative aspects of JazzHR should be the main concerns of anyone investigating it. Especially in payroll management, make sure it works with the tools you already have. To get the most out of it and resolve issues quickly, talk to support staff.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Acts with Integrity

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