Landbot Logo
Landbot Logo
Landbot

Landbot

Composite Score
7.2 /10
CX Score
7.4 /10
Category
Landbot
7.2 /10

What is Landbot?

Engage leads, capture data and personalize client journeys in real-time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Landbot won the following awards in the Chatbots category

Filter By

Landbot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Landbot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Landbot?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Multi-channel

95

Application Programming Interface

93

Leads Generation

91

Translation

91

Voice or Text Input

91

Learning and Adaptability

89

Knowledgebase

86

Natural Language Processing

86

Scheduled Availability

86

Workflow Processing

84

Wayfinding

84

Vendor Capability Ratings

Average 84

Breadth of Features

95

Quality of Features

95

Ease of Customization

93

Ease of Data Integration

91

Ease of Implementation

91

Business Value Created

84

Availability and Quality of Training

82

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

77

Ease of IT Administration

70

Vendor Support

66

Landbot Reviews

Wayne L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Suitable Chat Program

Likeliness to Recommend

9 /10

What differentiates Landbot from other similar products?

Landbot brings messages to the firm instantly.

What is your favorite aspect of this product?

Landbot delivers solution and articulate answers from clients.

What do you dislike most about this product?

Landbot brings immediate response in amtters business performance.

What recommendations would you give to someone considering this product?

Landbot is objective in enhancing quality chat options.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Francesca S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"Very comprehensive and easy-to-use chatbot."

Likeliness to Recommend

8 /10

What differentiates Landbot from other similar products?

This application stands out from the crowd thanks to its eye-catching design, incredibly simple configuration, generous free tier, and extensive customization and sharing options for bots. Options for Messenger and WhatsApp bots are also available, although these come at an additional cost. I am quite impressed by your product; we have seen a rapid uptick in the number of interested parties.

What is your favorite aspect of this product?

Coming from other chatbot developers, I was pleasantly surprised by Landbot's ease of use and straightforward interface. The fact that even minor visual details can be customized is incredibly helpful. The ability to directly enter formulas and formatting conditions within the chatbot's body is another powerful feature that can simplify his work without requiring him to employ a third-party tool via a webhook for a minor verification. On the topic of generator integrations, Google Sheets is yet another powerful tool that can be used for anything from simple to complex calculations.

What do you dislike most about this product?

More social media-specific features, like Facebook's gallery, which is available on other chatbot builders, would be welcome. The only real drawback is that social media platforms currently lack any sort of graphical interface. I believe that other methods of visualizing chatbot integrations (beyond the standard bot icons) would be fantastic.

What recommendations would you give to someone considering this product?

I would recommend this program because it is simple to learn and use, its price is reasonable, it is flexible and intuitive, and customer service is always available to answer questions.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Nicole M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

“Easy and simple chatbot, I love it.”

Likeliness to Recommend

8 /10

What differentiates Landbot from other similar products?

Landbot stands apart from other programs thanks to its streamlined and practical interface. However, you cannot access the results through an API; instead, you must manually obtain them in csv format and load them into your platform for analysis.

What is your favorite aspect of this product?

In a matter of hours, I was able to create a fully functional chatbot with Landbot, which is a huge time saver. Thanks to Landbot's extensive features, especially the webhooks that connect the API of my database, I was able to build a sophisticated chatbot for my customers to use.

What do you dislike most about this product?

Sometimes the documentation Landbot provides for its service is unclear because of major typographical errors or because important steps are left out entirely. Much time is lost on trial and error before a workable solution is found.

What recommendations would you give to someone considering this product?

Landbot comes highly recommended due to its intuitive interface and extensive set of features that allow us to tailor the app to our specific needs. We've been using it for the past four months, and it's gotten nothing but rave reviews.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service