M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.2 /10
CX Score
9.6 /10
Category
M-Files Content Collaboration
9.2 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Cognitive Content Services

90

Data Loss Prevention

89

Large File Optimization

89

Mobility Support

89

Enterprise Grade Security Controls

89

Team Collaboration

88

Electronic Signatures

88

Drag and Drop User Interface

88

Access Control and Rights Management

88

Task Management and Workflow

88

3rd-Party Integrations

87

Vendor Capability Ratings

Average 87

Business Value Created

90

Breadth of Features

89

Quality of Features

89

Ease of Data Integration

88

Availability and Quality of Training

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Vendor Support

87

Ease of IT Administration

86

Ease of Customization

86

Ease of Implementation

86

M-Files Content Collaboration Reviews

Kirsten J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

‎Clear, secure, and organized content

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

‎M-Files reduces email dependency, keeping collaboration centralized and organized. Its strong focus on information governance, version control, and automated workflows lets us manage content intelligently while adapting easily to changing business processes.

What is your favorite aspect of this product?

‎Organizing documents in M-Files saves me hours of searching through confusing folder structures.‎ I also like how workflows automate approvals, saving time and keeping processes consistent across teams. I find onboarding new employees easier because documents are logically structured and searchable.

What do you dislike most about this product?

The metadata-driven approach requires training and careful setup, which slows down early productivity.

What recommendations would you give to someone considering this product?

‎If you define metadata structures and workflows and involve key stakeholders early, then this will help you in smooth adoption and long-term success.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

Sarah C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Empowering document management with M-files

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files is an intelligent information management and content collaboration platform that focuses on organizing documents. It provides a metadata-driven approach to managing and sharing content, ensuring secure, version-controlled, and compliant collaboration across teams and departments. Contrasting the prior folder-based system, it decreases manual errors by facilitating AI-powered automation.

What is your favorite aspect of this product?

M-Files has eliminated the need for traditional folder structures by organizing content based on metadata. The intelligent search feature allows me to find documents using keywords or related content, which I find highly beneficial in improving efficiency. It integrates well with my existing tools, thus supporting me to work within a familiar environment without disrupting my workload.

What do you dislike most about this product?

M-Files is packed with innovative tools helpful in content collaboration. It integrates well with many powerful software programs, thus streamlining my workflow. Its automated workflows are highly efficient. Also, it offers powerful customization is meeting my demands proficiently.

What recommendations would you give to someone considering this product?

Since M-Files uses a unique metadata-driven system, providing initial training sessions helps users adapt quickly and fully utilize its powerful search features. Take advantage of M-Files' automated workflows.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Trustworthy Content Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-files is an efficient platform that provides me intelligent search system that helps me to find accurate results of my findings. Also, built-in workflow automation plays a significant role in different project processes.

What is your favorite aspect of this product?

I love how M-Files automatically tracks document versions, helps me in preventing duplication, and makes sure I have up-to-date data. It truly is the best content collaboration tool, as I am able to access it from anywhere, using my mobile phone or desktop, or any web browser. M-Files has made its name by having a metadata-driven feature, which has allowed me to not only classify but also retrieve documents based on attributes. Compared to other tools, M-Files is an affordable platform with a reasonable cost.

What do you dislike most about this product?

Although I can access M-Files through any medium but while using it on a mobile phone, it does come with some limitations, like document creation and editing features, which slow down the process a bit. But besides that, M-Files has been my go-to platform for content collaboration.

What recommendations would you give to someone considering this product?

While using M-Files, one should keep in mind that it works best in document-heavy environments with hard version control needs, regulatory requirements, and high document traceability, and not with basic file sharing only.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

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