Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Security

86

Mobility

86

Electronic Signatures

84

Drag and Drop Design

83

Field Configuration and Customization

83

Workflow Automation

82

Version Management

82

Data Analysis and Survey Function

81

APIs and Integration

81

State Transformation

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

81

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Meerali N.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Quick and easy to use!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms offers a wide range of customization in the type of form to be created with lots of templates available which saves time!

What is your favorite aspect of this product?

My favorite aspect is security level on who can fill the form and Shorten the URL option which makes it too special!

What do you dislike most about this product?

Nothing to dislike, at least till now!

What recommendations would you give to someone considering this product?

Don't overthink, have it, it's worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meenakshi V.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Create form and surveys with Microsoft smoothly

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms can create charts instantly after getting the responses, and because of its user-friendly design, it can also be operated by non-technical users like me.

What is your favorite aspect of this product?

I love its user-friendly design to create forms and its capability to share them through QR codes which is nowadays the simplest way.

What do you dislike most about this product?

Collaborating in Microsoft form is not as fruitful as it should be because of the restrictions.

What recommendations would you give to someone considering this product?

I highly recommend this platform to everyone.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

Tanimowo P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Top Notch product

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is known for its simple, user-friendly interface, which allows both novice and advanced users to create and distribute forms easily.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Forms is its simplicity and ease of use. It's incredibly user-friendly, allowing anyone, regardless of their technical expertise, to quickly create and distribute forms, surveys, or quizzes.

What do you dislike most about this product?

nothing much. My experience has been positive

What recommendations would you give to someone considering this product?

Microsoft Forms is best suited for creating straightforward surveys, quizzes, or forms.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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