Nokia

Nokia NetAct

Composite Score

7.2 /10

CX Score

7.3 /10

12 Reviews Write a Review

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What is Nokia NetAct?

Nokia NetAct offers end-to-end visibility and control over both traditional and virtualized networks. With NetAct, Nokia Networks provides sustainable and pragmatic support for implementing hybrid networks. This leads to very low entry costs and step-by-step transition to virtualized network functions.

Company Details

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Nokia NetAct Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nokia NetAct.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nokia NetAct?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 78

Element Management

Fault Management

Network Management

Trouble Ticket Management

Communications

Transmission Media

Performance Management

SLA Monitoring

Fraud Control

Service Management

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Quality of Features

Nokia NetAct Reviews

Tamer N.

Role: Operations
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Excellent platform with wide Varity of features

Likeliness to Recommend

9 /10

What differentiates Nokia NetAct from other similar products?

User friendly interface, Strong end to end network visibility, Excellent reporting capabilities, Standard interfaces and reliable connectivity

What is your favorite aspect of this product?

Strong knowledge community and availability of trainings and knowledge bases

What do you dislike most about this product?

a bit high in price

What recommendations would you give to someone considering this product?

Be ready with enabling the system administrators to be able to maximize the benefits and get best value of the product

Pros

Respectful
Reliable
Enables Productivity
Performance Enhancing

Cons

Less Efficient Service

Ofafa E.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

My Interaction With Nokia NetAct

Likeliness to Recommend

9 /10

What differentiates Nokia NetAct from other similar products?

What makes Nokia NetAct unique is the fact that it offers end to end visibility and better control for visualized networks

What is your favorite aspect of this product?

Using Nokia NetAct is easy I like the visibility and control of networks

What do you dislike most about this product?

No issues as Nokia NetAct has been super good

What recommendations would you give to someone considering this product?

When it comes to scaling, visualizing and controlling virtualized networks, Nokia NetAct offers amazing features and I recommend it

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Hatice K.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

easy to use but a bit expensive

Likeliness to Recommend

9 /10

What differentiates Nokia NetAct from other similar products?

It's giving you ease more than the others

What is your favorite aspect of this product?

It's so secure and friendly.

What do you dislike most about this product?

It's sometimes slow.

What recommendations would you give to someone considering this product?

It's so useful and ease for life.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nokia NetAct

What is Nokia NetAct?

Company Details

Need Assistance?

Nokia NetAct Ratings

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Nokia NetAct?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Element Management Includes configuration management, reporting, scheduled operations, and system backup.

Fault Management Includes logs, threat detection, root-cause analysis, and technical support and troubleshooting.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Trouble Ticket Management Includes ticket creation, helpdesk support, canned response, and knowledge base.

Communications Includes communication portals, secure messaging, and automated alerts.

Transmission Media Includes transmitter and receiver in a data transmission system.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

SLA Monitoring Includes SLA alerting, reporting, and dashboards.

Fraud Control Includes security, fraud alert, and risk services.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Nokia NetAct Reviews

Tamer N.

Excellent platform with wide Varity of features

Likeliness to Recommend

Pros

Cons

Ofafa E.

My Interaction With Nokia NetAct

Likeliness to Recommend

Pros

Hatice K.

easy to use but a bit expensive

Likeliness to Recommend

Pros

Feature Ratings

Element Management

Fault Management

Network Management

Trouble Ticket Management

Communications

Transmission Media

Performance Management

SLA Monitoring

Fraud Control

Service Management

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Quality of Features