NTS Retail Customer Reviews 2026 | Retail Management

NTS Retail

Composite Score

6.4 /10

CX Score

7.3 /10

5 Reviews Write a Review

Claim Software

What is NTS Retail?

NTS Retail develops smart software solutions for telco retail management and in-store customer engagement for an entirely new level of customer experience that our digital age calls for.

Company Details

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NTS Retail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NTS Retail?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies
Charges for Enhancements

Feature Ratings

Average 64

Analytics and Reporting

Customer Loyalty Programs

Inventory Management

Promotions Management

Customer Relationship Management

POS

Dashboard

Sales Transactions

Supplier Management

E-Commerce Integration

Employee Mobile

Vendor Capability Ratings

Average 64

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Usability and Intuitiveness

NTS Retail Reviews

Amenda J.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

NTS an amazing retail management software.

Likeliness to Recommend

8 /10

What differentiates NTS Retail from other similar products?

NTS Retail is very easy to use and includes a very clean interface. Anyone will use it. I realize it is better than alternative more expensive systems. We have a small menu therefore it makes every transaction very smooth. It’s intuitive, convenient, affordable, and forever available. Over the years, the functionality has grown into something that supports my in-person, online, and mobile businesses. The coverage capabilities are wonderful and also the hardware is super reliable.

What is your favorite aspect of this product?

Its interface seems to be quite easy and intuitive at all times which permits me to carry out my applications in a much more sensible and quick way, their client service team is quite fast once responding to any drawback or concern that will arise. Can present us at any time we use the application, the benefit with which I can organize my documents and purchasers turns out to be quite practical at all times, which is of nice help particularly when it involves handling massive volumes of clients.

What do you dislike most about this product?

The fact that not much info is obtained online, as well as the fact that it doesn’t have smart user documentation, are a few things that disappoint a small amount since we don’t have tools to resolve errors on our own, but other than that I even have none another complaint regarding it.

What recommendations would you give to someone considering this product?

The NTS Retail is incredibly user-friendly. Simple to use and learn and straightforward to show others as well. It has nice options with categories and discount options. It’s great for my very little retail gift shop.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

NTS Retail

What is NTS Retail?

Company Details

Need Assistance?

NTS Retail Ratings

82 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love NTS Retail?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Loyalty Programs Includes customer recognition and reward program or points.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Promotions Management Includes marketing advertisements and discounted items.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

POS Includes cash register, card readers, invoicing, and bar code scanner.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

NTS Retail Reviews

Amenda J.

NTS an amazing retail management software.

Likeliness to Recommend

Pros

Feature Ratings

Analytics and Reporting

Customer Loyalty Programs

Inventory Management

Promotions Management

Customer Relationship Management

POS

Dashboard

Sales Transactions

Supplier Management

E-Commerce Integration

Employee Mobile

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Usability and Intuitiveness