OCLC

OCLC WorldShare Management Services

Composite Score

5.8 /10

CX Score

5.8 /10

10 Reviews Write a Review

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What is OCLC WorldShare Management Services?

By sharing data and work across many member libraries, WorldShare Management Services (WMS) offer libraries cost savings, workflow efficiencies and the ability to deliver new value to users.

Company Details

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OCLC WorldShare Management Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OCLC WorldShare Management Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

2
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OCLC WorldShare Management Services?

9% Negative

28% Neutral

63% Positive

Pros

Appreciates Incumbent Status
Fair
Includes Product Enhancements
Enables Productivity

Cons

Vendor's Interest First
Inhibits Innovation
Under Delivered

Feature Ratings

Average 72

Library Circulation

Digital Library

Search Engine

Barcode Support

Analytics and Reporting

Library Database

Content Management

Book Reservations

Library Management

Library Catalog

Resource Management

Vendor Capability Ratings

Average 70

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Vendor Support

Ease of Customization

OCLC WorldShare Management Services Reviews

Ankur R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2023

Integrated library management with global network

Likeliness to Recommend

9 /10

What differentiates OCLC WorldShare Management Services from other similar products?

OCLC provides access to a global network of libraries and shared resources, which can help libraries expand their collections and provide better services to their patrons.

What is your favorite aspect of this product?

The system offers collaborative tools that allow library staff to work together on projects and share information, which can improve communication and collaboration within the library.

What do you dislike most about this product?

While the system can integrate with other library systems, libraries may encounter challenges when trying to integrate with legacy systems or systems from other vendors.

What recommendations would you give to someone considering this product?

I would recommend OCLC WorldShare Management Services to academic, research, and public libraries that are looking for a comprehensive, cloud-based library management system with a wide range of features and functionalities. If you are transitioning from another library system, consider the time and resources required to migrate your data to OCLC WorldShare Management Services.

Pros

Reliable
Effective Service
Inspires Innovation
Caring

Mark R.

Role: Student Academic
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Features worth a try

Likeliness to Recommend

9 /10

What differentiates OCLC WorldShare Management Services from other similar products?

OCLC has distinct e-resource management and cataloging skills that I founded to be very handy and easy to use in terms of workflow

What is your favorite aspect of this product?

I like the user-friendly interface that can be very easy to get used to

What do you dislike most about this product?

Several basic reports, such as inventory, are not integrated into the software and need to be pulled through an FTP client, which only updates once weekly.

What recommendations would you give to someone considering this product?

It's an application worth the price in terms of features usability and user interface.

Pros

Respectful
Includes Product Enhancements
Appreciates Incumbent Status
Continually Improving Product

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Disappointing and limited features.

Likeliness to Recommend

1 /10

Pros

Includes Product Enhancements
Respectful
Appreciates Incumbent Status
Security Protects

Cons

Less Productive
Less Fair
Inhibits Innovation

OCLC WorldShare Management Services

What is OCLC WorldShare Management Services?

Company Details

Need Assistance?

OCLC WorldShare Management Services Ratings

75 Likeliness to Recommend

2 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+57 Net Emotional Footprint

How much do users love OCLC WorldShare Management Services?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Library Circulation Consists of book status, tracking, and borrowing.

Digital Library Includes visual material, audio material, and video material.

Search Engine Includes complete customization, advanced site search, and content monitoring.

Barcode Support Consists of tags and patterns in the form of numbers for product categorization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Library Database Includes book sorting, customized search, and accessible data storage.

Content Management Includes collaboration, check-in/check-out, and version control.

Book Reservations Includes online book reserving, availability calendars, and time penalty.

Library Management Includes book records, book reservation system, and lost book recovery system.

Library Catalog Includes storing, retrieving, and managing of information throughout a digital process.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OCLC WorldShare Management Services Reviews

Ankur R.

Integrated library management with global network

Likeliness to Recommend

Pros

Mark R.

Features worth a try

Likeliness to Recommend

Pros

Disappointing and limited features.

Likeliness to Recommend

Pros

Cons

2
Since last award

4
Since last award

Feature Ratings

Library Circulation

Digital Library

Search Engine

Barcode Support

Analytics and Reporting

Library Database

Content Management

Book Reservations

Library Management

Library Catalog

Resource Management

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Vendor Support

Ease of Customization