OpenCart Customer Reviews 2024

OpenCart

Composite Score

7.2 /10

CX Score

7.3 /10

22 Reviews Write a Review

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What is OpenCart?

OpenCart is one of the worlds leading open source ecommerce platforms, helping tens of thousands of merchants sell products online. Designed feature rich, easy to use, search engine friendly and with a visually appealing interface. Easy to design and develop for using PHP, hundreds of module developers have already created additional features through 10,000+ available extensions.

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Awards & Recognition

OpenCart won the following awards in the B2C eCommerce category

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0 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

5 Top Rated Features

2022

OpenCart Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenCart.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

84 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenCart?

13% Negative

0% Neutral

87% Positive

Pros

Respectful
Client Friendly Policies
Fair
Acts with Integrity

Feature Ratings

Average 84

Order Management

Content Management

Catalog Management

Order Portal

Integrated Search

Payment Processing

Retargeting Capabilities

Content Localization

Reporting and Analytics

Predictive Recommendations

Microsite Management

Vendor Capability Ratings

Average 74

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

OpenCart Reviews

Sarah c.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Needs better fraud detection tools

Likeliness to Recommend

4 /10

What differentiates OpenCart from other similar products?

Easy to implement

What is your favorite aspect of this product?

Customization

What do you dislike most about this product?

Security features

What recommendations would you give to someone considering this product?

Fraud detection tools are lacking

Pros

Trustworthy
Caring
Respectful
Client Friendly Policies

Cons

Security Frustrates
Inhibits Innovation
Slower Product Innovation

Mohsin S.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to Customize Ecommerce Software

Likeliness to Recommend

9 /10

What differentiates OpenCart from other similar products?

Apart from all the drawbacks, the OpenCart marketing software is a good performer. So, with the present features, you can get excellent results without big losses. Other than the normal functioning, due to bug issues, the performance may get a bit slow.

What is your favorite aspect of this product?

First and foremost, you will get the intellect and solid system using this software. It wouldn’t be wrong to say that the layout is very interesting. So, it might sound simple but in reality, you will get the best responsive approach using OpenCart. Another premium thing about this amazing software is the impeccable ability of this platform to offer alternatives and edit through OCMOD. You will not find a such system with such an easy approach in any other eCommerce tool.

What do you dislike most about this product?

You should only use this tool if you do not want to buy some website modules. Yes, you have heard it right! The OpenCart system doesn’t offer any modeling system for the website which is a big NO for its functioning. Moreover, some users are having SOL contagion upon using this eCommerce software in the system.

What recommendations would you give to someone considering this product?

Overall, it is a good performer, so you should try this one out for once.

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Efficient Service

Carol C.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Competent Sales Avenue

Likeliness to Recommend

8 /10

What differentiates OpenCart from other similar products?

OpenCart has established the retargeting capabilities for systems

What is your favorite aspect of this product?

OpenCart has included a functional shopping cart to bring satisfactory

What do you dislike most about this product?

OpenCart has many sales agreement and order management options.

What recommendations would you give to someone considering this product?

OpenCart is quality in making sales diverse and accessible.

Pros

Helps Innovate
Enables Productivity
Unique Features
Effective Service

OpenCart

What is OpenCart?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

OpenCart Ratings

80 Likeliness to Recommend

2 Since last award

84 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love OpenCart?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Management Includes collaboration, check-in/check-out, and version control.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Content Localization The solution provides support for multiple languages and currencies.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

OpenCart Reviews

Sarah c.

Needs better fraud detection tools

Likeliness to Recommend

Pros

Cons

Mohsin S.

Easy to Customize Ecommerce Software

Likeliness to Recommend

Pros

Carol C.

Competent Sales Avenue

Likeliness to Recommend

Pros

Most Popular OpenCart Comparisons

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Feature Ratings

Order Management

Content Management

Catalog Management

Order Portal

Integrated Search

Payment Processing

Retargeting Capabilities

Content Localization

Reporting and Analytics

Predictive Recommendations

Microsite Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support