Perforce Software, Inc.

Puppet Enterprise

Composite Score

7.5 /10

CX Score

7.9 /10

33 Reviews Write a Review

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What is Puppet Enterprise?

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

Company Details

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Awards & Recognition

Puppet Enterprise won the following awards in the Data Center Automation category

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6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

0 Top Rated Features

2023

5 Top Rated Capabilities

1 Top Rated Features

2022

Puppet Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Puppet Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Puppet Enterprise?

2% Negative

6% Neutral

92% Positive

Pros

Enables Productivity
Efficient Service
Respectful
Includes Product Enhancements

Feature Ratings

Average 81

Compliance Monitoring

Application Provisioning

Audit Trail

Task Scheduling

Multi-Site Functionality

Backup

Server Configuration Monitoring

Discovery

Patching Automation

Remediation

Server Provisioning

Vendor Capability Ratings

Average 79

Vendor Support

Quality of Features

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Puppet Enterprise Reviews

Emily L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Mastering data automation with advanced features

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

It is a feature-rich platform catering to us in different ways such as in managing configuration, orchestration, and automation. It enables us to deploy, manage, and scale our infrastructure in several environments including physical, virtual, and cloud-based environments. Declarative languages, it helps us organize infrastructure.

What is your favorite aspect of this product?

The first thing I like about this platform is that it is easy to deal with in every type of environment whether simple or complex by maintaining thousands of nodes consistently irrespective of the fact that they are processing on-premises or out-premises. It also supports us in the way that it handles both agent-less and agent-based nodes thus making it feasible for us to manage our infrastructure.

What do you dislike most about this product?

Its central server requires substantial CPU and memory resources when dealing with complex nodes. Also, its user interface should be more flexible to process in any type of environment.

What recommendations would you give to someone considering this product?

For automating data center management, it is one of the mature and highly used products. It caters to an infrastructure-as-code approach along with orchestration and compliance making it powerful to automate large and even complex atmospheres. It also facilitates unparalleled, and flexible along with highly secure features for our working.

Pros

Performance Enhancing
Enables Productivity
Effective Service
Inspires Innovation

Trevor C.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Hard to learn, but powerful once you do

Likeliness to Recommend

8 /10

What differentiates Puppet Enterprise from other similar products?

The major features I appreciate in puppet are the abilities to manage multiple linux flavors with the same code base. And the fact that it runs on a regular schedule minimizing config drift.

What is your favorite aspect of this product?

Managing multiple operating systems with the same code base.

What do you dislike most about this product?

Very steep learning curve. Took me a while to wrap my brain around how to write Puppet code and the best ways to leverage it for my environment.

What recommendations would you give to someone considering this product?

Provide some basic roles and profiles templates for new users to leverage out of the box

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Uday A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Ease of Doing Automation with Puppet

Likeliness to Recommend

10 /10

What differentiates Puppet Enterprise from other similar products?

Ease of use, Support

What is your favorite aspect of this product?

Automation

What do you dislike most about this product?

cloud support is missing

What recommendations would you give to someone considering this product?

Add public cloud module back

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Puppet Enterprise

What is Puppet Enterprise?

Company Details

Need Assistance?

Awards & Recognition

Puppet Enterprise Ratings

81 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Puppet Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Application Provisioning Includes Deployment, Configuration, and Discovery of Packaged Software, Database & Middleware Platforms

Audit Trail Logging and tracking of all system changes at the transaction level.

Task Scheduling Scheduling maintenance tasks.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Backup Automation of data backup process

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Discovery Automated discovery and identification of devices and associated applications on the network.

Patching Automation The automated deployment and installation of server patches

Remediation Expedited event management (e.g., automate remediation of alerts due to exceeding defined thresholds).

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Puppet Enterprise Reviews

Emily L.

Mastering data automation with advanced features

Likeliness to Recommend

Pros

Trevor C.

Hard to learn, but powerful once you do

Likeliness to Recommend

Pros

Uday A.

Ease of Doing Automation with Puppet

Likeliness to Recommend

Pros

Most Popular Puppet Enterprise Comparisons

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1
Since last award

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Since last award

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Feature Ratings

Compliance Monitoring

Application Provisioning

Audit Trail

Task Scheduling

Multi-Site Functionality

Backup

Server Configuration Monitoring

Discovery

Patching Automation

Remediation

Server Provisioning

Vendor Capability Ratings

Vendor Support

Quality of Features

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness