Rediker Software Customer Reviews 2024

Rediker Software

Composite Score

7.1 /10

CX Score

6.7 /10

6 Reviews Write a Review

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What is Rediker Software?

For over 35 years, Rediker Software has been a leader in school administrative software for private, public, international, religious and independent schools. Through its innovative solutions, Rediker Software helps schools in over 120 countries manage administrative tasks, maximize school-to-home communication and inspire student performance and success.

Company Details

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Rediker Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rediker Software?

14% Negative

0% Neutral

86% Positive

Pros

Transparent
Security Protects
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Commodity Features

Feature Ratings

Average 86

Student Records

Student Admissions

Student Portal

Curriculum Management

Gradebook

School Administration

Mobility Support

Analytics and Reporting

Registration and Enrollment

Communications

Scheduling

Vendor Capability Ratings

Average 81

Ease of Data Integration

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Rediker Software Reviews

Himanshu V.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Superb product

Likeliness to Recommend

10 /10

What differentiates Rediker Software from other similar products?

Easy-to-use school management that adapts to your needs, with great support.

What is your favorite aspect of this product?

Tailors to each school’s unique needs,

What do you dislike most about this product?

Initial setup process probably

What recommendations would you give to someone considering this product?

highly recommended

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Rajat S.

Role: Public Sector
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Rediker boasts a wide range of functionalities,

Likeliness to Recommend

10 /10

What differentiates Rediker Software from other similar products?

Compared to other options, Rediker seems to offer a reasonable price point, making it an attractive choice for budget-conscious schools

What is your favorite aspect of this product?

Rediker's exceptional customer service, praising their responsiveness, helpfulness, and courteous staff

What do you dislike most about this product?

A common complaint is the software's clunky and outdated user interface, which some users find difficult to learn and navigate, especially for older users or substitutes

What recommendations would you give to someone considering this product?

its outdated interface and integration challenges can be significant drawbacks for some users.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tom S.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Great Product. Better People!

Likeliness to Recommend

8 /10

What differentiates Rediker Software from other similar products?

The company stays active with us and is always following up on how everything is going.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Initial implementation costs.

What recommendations would you give to someone considering this product?

Visit an institution using it and ask questions.

Pros

Reliable
Efficient Service
Effective Service
Caring

Cons

Charges for Enhancements
Slower Product Innovation

Rediker Software

What is Rediker Software?

Company Details

Need Assistance?

Rediker Software Ratings

89 Likeliness to Recommend

94 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Rediker Software?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Student Records Includes student enrollment information, grades, academic history, and class timetables all in a database.

Student Admissions Includes student qualifications, student certificates, and admission requirements.

Student Portal An interface that allows for access of academic resources, to-do checklists, calendars, and course materials.

Curriculum Management Includes course development and scheduling.

Gradebook Includes an individual's marks, progress, and overall appraisal.

School Administration Includes operations such student budgeting, student personal details, record of attendance, timetable details, and record of marks.

Mobility Support Software is optimized for mobile usage.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Registration and Enrollment Includes forms and procedures, academic requirements, and payment processing.

Communications Includes communication portals, secure messaging, and automated alerts.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Rediker Software Reviews

Himanshu V.

Superb product

Likeliness to Recommend

Pros

Rajat S.

Rediker boasts a wide range of functionalities,

Likeliness to Recommend

Pros

Tom S.

Great Product. Better People!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Student Records

Student Admissions

Student Portal

Curriculum Management

Gradebook

School Administration

Mobility Support

Analytics and Reporting

Registration and Enrollment

Communications

Scheduling

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement