Resgrid Logo
Resgrid Logo
Resgrid

Resgrid

Composite Score
7.6 /10
CX Score
8.2 /10
Category
Resgrid
7.6 /10

What is Resgrid?

Manages multiple stations, groups, all personnel and units, dispatches and customers.

Company Details


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Resgrid Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Resgrid?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Patient Management

94

Employee Scheduling

94

Inventory and Field Parts Management

91

Customized Settings

87

GPS Vehicle Tracking

87

Ambulance Unit Management

87

Communications

87

Call and Dispatch Management

84

Multi System Management

81

Analytics and Reporting

81

Vendor Capability Ratings

Average 90

Ease of Implementation

100

Ease of Customization

94

Ease of IT Administration

94

Vendor Support

94

Usability and Intuitiveness

94

Quality of Features

94

Business Value Created

94

Breadth of Features

87

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Resgrid Reviews

Massimo C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The determined emergence app

Likeliness to Recommend

7 /10

What differentiates Resgrid from other similar products?

The emergency response is top notch

What is your favorite aspect of this product?

The vehicles are immediately dispatched

What do you dislike most about this product?

The hotline sometimes is sluggish

What recommendations would you give to someone considering this product?

The incidents that occurs are timely handled

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

Luisella M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent Thread for Emergency Support

Likeliness to Recommend

8 /10

What differentiates Resgrid from other similar products?

All emergencies are well documented and stipulated

What is your favorite aspect of this product?

The emergency vehicles are well equipped

What do you dislike most about this product?

The incident that happens are well known

What recommendations would you give to someone considering this product?

The interesting part of emergency response

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Adeleke O.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

"Robust and Reliable,

Likeliness to Recommend

9 /10

What differentiates Resgrid from other similar products?

Resgrid stands out with its open-source platform, making it highly customizable and cost-effective. It offers strong real-time communication, resource tracking, and dispatching tools tailored for volunteer and mixed emergency response teams—something many commercial systems don't focus on.

What is your favorite aspect of this product?

My favorite aspect of Resgrid is its real-time communication and status tracking. It keeps teams connected and informed during emergencies, which is crucial for fast, coordinated response efforts.

What do you dislike most about this product?

What I dislike most about Resgrid is its limited mobile app functionality. It could use a more intuitive interface and offline capabilities to better support responders in the field.

What recommendations would you give to someone considering this product?

I’d recommend exploring Resgrid’s customization options to tailor it to your team’s needs. Make sure to test the mobile app in real-world conditions and consider contributing to or following the open-source community for updates and support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing