ResortSuite

Resort Suite Property Management System

Composite Score

6.8 /10

CX Score

7.4 /10

5 Reviews Write a Review

Claim Software

What is Resort Suite Property Management System?

As the backbone of any hotel, resort or inn, ResortSuite PMS (Property Management System) can be interfaced with existing hospitality systems or completely integrated with any combination of other ResortSuite software modules. Built on the industry leading ORACLE database, ResortSuite PMS ensures superior guest relationship management, richer business performance analysis, and greater centralized intelligence.

Company Details

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Resort Suite Property Management System Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

100 Plan to Renew

63 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Resort Suite Property Management System?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 72

Emarketing Campaigns

Front Desk Functionality

Multiple Language Support

Multiple Property Support

Group Bookings

Booking Engine

Rate Yield Maximization

Advanced Compliance & Statutory

Integrated Reporting Analytics

Reservations Management

3rd Party Integration

Vendor Capability Ratings

Average 75

Vendor Support

Ease of Data Integration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Resort Suite Property Management System Reviews

Ayodeji O.

Role: Human Resources
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Your ultimate efficiency pro

Likeliness to Recommend

8 /10

What differentiates Resort Suite Property Management System from other similar products?

Improved standard

What is your favorite aspect of this product?

Maximum excellence

What do you dislike most about this product?

It has been perfect

What recommendations would you give to someone considering this product?

Go for excellence

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Hemil s.

Role: Operations
Industry: Communications
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2023

Fantastic

Likeliness to Recommend

8 /10

What differentiates Resort Suite Property Management System from other similar products?

Good client support

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Nothing's about it

What recommendations would you give to someone considering this product?

Great product pls use it

Pros

Continually Improving Product
Enables Productivity
Caring
Saves Time

Samuel G.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Easy to use, fits the budget as well

Likeliness to Recommend

8 /10

What differentiates Resort Suite Property Management System from other similar products?

All the features and functionality of the major players, however, has a better price point.

What is your favorite aspect of this product?

Reservation Module

What do you dislike most about this product?

I have not had any personal dislikes with using this product and it suits the resort needs.

What recommendations would you give to someone considering this product?

Great product!

Pros

Helps Innovate
Reliable
Trustworthy
Saves Time

Resort Suite Property Management System

What is Resort Suite Property Management System?

Company Details

Need Assistance?

Resort Suite Property Management System Ratings

78 Likeliness to Recommend

100 Plan to Renew

63 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Resort Suite Property Management System?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Emarketing Campaigns Allows upsells to be sent to guests throughout the booking window to maximize revenue.

Front Desk Functionality The ability to check in and check out patrons, track room inventory, display a requested room layout, etc.

Multiple Language Support Support of multiple languages, including double-byte languages.

Multiple Property Support Central reservations that allow hotel properties in different areas to store data in one database.

Group Bookings Support of group management functions, such as conferences.

Booking Engine The core system drives reservations from Facebook and website via mobile or browser based.

Rate Yield Maximization Demand forecasting and revenue forecasting capabilities that can be used for revenue optimization decisions.

Advanced Compliance & Statutory Gaming compliance for comp accounting/integration and jurisdictional Invoicing and tax (ie: Entertainment & VAT)

Integrated Reporting Analytics Customizable and advanced reporting functions, including predictive analytics and real-time reports.

Reservations Management The core system has the ability to track and record reservations, dates, and customer reservation information.

3rd Party Integration The system integrates with other 3rd party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Resort Suite Property Management System Reviews

Ayodeji O.

Your ultimate efficiency pro

Likeliness to Recommend

Pros

Hemil s.

Fantastic

Likeliness to Recommend

Pros

Samuel G.

Easy to use, fits the budget as well

Likeliness to Recommend

Pros

Feature Ratings

Emarketing Campaigns

Front Desk Functionality

Multiple Language Support

Multiple Property Support

Group Bookings

Booking Engine

Rate Yield Maximization

Advanced Compliance & Statutory

Integrated Reporting Analytics

Reservations Management

3rd Party Integration

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness