Global Rewards Solutions

Reward Cloud

Composite Score

7.8 /10

CX Score

8.1 /10

5 Reviews Write a Review

Claim Software

What is Reward Cloud?

Reward Cloud delivers merchandise to 185 countries plus enables virtual rewards such as event tickets, retail & prepaid gift cards, mobile top-up & online travel. The Reward Cloud simplifies your program management with a single dashboard that centralizes all activities.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Reward Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reward Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 80

Gift Tracking

Post-Gift Actions

Gift Fulfillment and Delivery

Required Actions

Marketplace/Rewards Catalogue

Advanced Integrations

Notifications/Alerts/Updates

Analytics and Reporting

Milestones/Calendar Tracking

Personal Messaging

Gift Acceptance/Exchange/Donation

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Reward Cloud Reviews

Akarshit C.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Reward Cloud from other similar products?

Cost effectiveness and service

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Sometimes technical issues

What recommendations would you give to someone considering this product?

Best in the market

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siddharth P.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Joy of gifting

Likeliness to Recommend

10 /10

What differentiates Reward Cloud from other similar products?

More human touch in customer service in this age of AI makes people love the company to it's core .Overall quite standard structure when need of providing the services to hugh number of people in organizatiin .

What is your favorite aspect of this product?

Excitement and joy it creates in people's faces.

What do you dislike most about this product?

Nothing as such .

What recommendations would you give to someone considering this product?

Go for it . You won't regret .

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Jihad M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Reward Cloud from other similar products?

Customization: Cloud-based reward platforms can be customized to meet the needs of any program. Scalability: Cloud-based reward platforms can scale to meet the needs of a growing program. Ease of use: Cloud-based reward platforms can be easy to use and quick

What is your favorite aspect of this product?

Explain its strengths Talk about the product's unique features and what makes it stand out from competitors Choose a product Pick a product that you're familiar with, or one that's relevant to the company you're applying

What do you dislike most about this product?

Highly costly problem soloved please

What recommendations would you give to someone considering this product?

Provide relevant and personalized recommendations Respect the customer's decision and feedback

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

Reward Cloud

What is Reward Cloud?

Company Details

Need Assistance?

Reward Cloud Ratings

93 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Reward Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Gift Tracking Software tracks gifts throughout their delivery.

Post-Gift Actions Direct clients and staff to surveys or specific web pages after gifts are accepted.

Gift Fulfillment and Delivery The ability to send digital and/or physical gifts to clients and staff, including gift cards, prepaid credit cards, clothing, electronics, and experiences.

Required Actions To accept gifts, employees must meet certain targets or specific qualifications whilst clients must perform certain actions such as book a meeting.

Marketplace/Rewards Catalogue Platform offers an integrated storefront, providing users with the ability to search for relevant gifts directly within the software.

Advanced Integrations Provides vast integration capabilities and possesses an ability to connect with existing business architecture, including CRMs and marketing automation tools.

Notifications/Alerts/Updates Real-time notifications are sent when gifts are sent, viewed, and received/accepted.

Analytics and Reporting The effectiveness of gifts are monitored and analyzed, with dashboards providing insights into how gifts influence revenue, meetings booked, and more.

Milestones/Calendar Tracking Important dates and milestones for staff and clients are managed in an internal calendar, ensuring opportunities to reward employees/customers are not missed.

Personal Messaging Templates for emails and handwritten correspondence can be sent along with a gift to further develop interpersonal relationships with staff and clients.

Gift Acceptance/Exchange/Donation Clients and staff may either accept gifts, exchange gifts with a different option of equal or lesser value, or donate the value of their gift to charity.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Reward Cloud Reviews

Akarshit C.

Fantastic Product

Likeliness to Recommend

Pros

Siddharth P.

Joy of gifting

Likeliness to Recommend

Pros

Jihad M.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Feature Ratings

Gift Tracking

Post-Gift Actions

Gift Fulfillment and Delivery

Required Actions

Marketplace/Rewards Catalogue

Advanced Integrations

Notifications/Alerts/Updates

Analytics and Reporting

Milestones/Calendar Tracking

Personal Messaging

Gift Acceptance/Exchange/Donation

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support