SocialPilot Logo
SocialPilot Logo
SocialPilot

SocialPilot

Composite Score
7.7 /10
CX Score
7.8 /10
Category
SocialPilot
7.7 /10

What is SocialPilot?

85,000+ professionals trust SocialPilot to manage social media, schedule social media posts, improve engagement and analyze results - at a pocket-friendly cost.

Company Details


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SocialPilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SocialPilot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SocialPilot?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Feature Ratings

Average 85

Audience Segmentation

92

Collaboration

91

Influencer Identification

90

Competitor Tracking

87

Social Media Channel Integration Inbound

86

Sentiment Analysis

85

Publishing

85

Dashboards and Reporting

85

Visual Analytics

79

Vendor Capability Ratings

Average 85

Vendor Support

94

Product Strategy and Rate of Improvement

89

Usability and Intuitiveness

89

Ease of IT Administration

89

Availability and Quality of Training

86

Ease of Data Integration

86

Quality of Features

85

Ease of Implementation

85

Breadth of Features

84

Ease of Customization

84

Business Value Created

73

SocialPilot Reviews

Shashank S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Great too to manage multiple social accounts

Likeliness to Recommend

7 /10

What differentiates SocialPilot from other similar products?

SocialPilot stands out with its affordability and user-friendly interface, making it an attractive option for small businesses and freelancers. Its ability to manage multiple social media accounts from one dashboard simplifies scheduling and analytics.

What is your favorite aspect of this product?

My favorite aspect of SocialPilot is its cost-effectiveness. It offers a comprehensive set of features for managing multiple social media accounts without breaking the bank.

What do you dislike most about this product?

What I dislike most about SocialPilot is the limited reporting capabilities. While it provides essential analytics, the depth and customization of reports could be improved

What recommendations would you give to someone considering this product?

It’s ideal for small businesses or individuals looking for an affordable social media management tool. However, if your needs include advanced reporting or in-depth analytics, make sure to evaluate whether it will meet those requirements.

Pros

  • Generous Negotitation
  • Transparent
  • Helps Innovate
  • Continually Improving Product

Wong T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

SocialPilot has performed very well

Likeliness to Recommend

10 /10

What differentiates SocialPilot from other similar products?

SocialPilot has served as the most suitable tool with incredible potential in the advertising field, since this program is ready to provide a wide variety of options to users who specialize in content creation and advertising marketing management, as well as also in the interaction and collection of clients, in my case it has fulfilled each of these functions, making my work much more effective and easier to do, since this program has the freedom to develop in each of the networks and pages most popular website on the market, in addition to the intelligence of this program to analyze the news of my social networks.

What is your favorite aspect of this product?

Each and every one of the functions of this program is designed to increase the flow of clients and generate a great impact in each of the spaces where it is developed, such as platforms such as Facebook, Twitter, LinkedIn, Google My Business, Pinterest, Instagram, Vk, Tumblr and Xing1 among others, that is why I am very happy with the performance of this program, since it has the ability to project, study and execute completely successful marketing campaigns in each of these spaces, it is worth having SocialPilot in my work area.

What do you dislike most about this product?

In most of this program there are free versions that have a certain limited time of use, in this case this program does not have this option so that its new users can check its main functions or plans, the truth is this It can be seen as a disadvantage since the users we recommend this program to may be inclined to other programs due to having little experience in their free versions.

What recommendations would you give to someone considering this product?

I have a long experience managing all types of programs of this model, but SocialPilot stands out a lot for its variety of options and how complete it is to work with, that is, this program does focus on helping those developers who seek excellence and comfort for develop your projects and marketing plans for your clients on the web, SocialPilot guarantees stability and intelligence to use a better publication model.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devashish A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Navigating social media simplified

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

By comparison, socialpilot was cheaper than other tools like hootsuit or buffer. It's works really well for me. However hootsuit may be more to your taste of you like detailed statistics and such.

What is your favorite aspect of this product?

Since I started using socialpilot a few months ago, everything has changed for me. Greatest thing? App is very easy to use! even someone like me who is new to managing social media can easily use the app. Creating posts and managing different accounts walking around is fun.

What do you dislike most about this product?

So, let's get this started: the date part of socialpilot could use some more work. More information about how my posts are doing would be nice from socialpilot.

What recommendations would you give to someone considering this product?

As a beginner in social media, pick socialpilot if you want a cheap option. That thanks has never made me feel so good. A lot of fancy numbers are missing, but it's easy and cheap enough for someone like me who just starting out. Make it your own!

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Continually Improving Product

Cons

  • Less Productive
  • Vendor's Interest First
  • Less Generous

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