Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Staffbase
8.7 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
2% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Rewards Recognition

88

Newsletter Creation

87

Pulse Surveys

87

Employee Directory

86

Instant Messaging

86

Emergency Notification

85

Intranet

85

Mobile

83

Single Sign-On (SSO)

83

Surveys and Polling

82

Application Integration

82

Vendor Capability Ratings

Average 85

Vendor Support

90

Quality of Features

87

Breadth of Features

87

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Business Value Created

81

Ease of Customization

78

Staffbase Reviews

Noemi D.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Staffbase values clear communication.

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

The transparency Staffbase provides to communication channels stands vital to me. Through its combined document sharing and announcement features, The platform maintains a simple design with mobile compatibility, allowing me to stay available from any location, including my office work area and my meetings.

What is your favorite aspect of this product?

Staffbase reconstructed the previously scattered email messaging into an adaptable centralized communication system that suits all operations requirements. Staffbase enables all staff members, including executive members and new hires, to receive critical updates in real time.

What do you dislike most about this product?

The core communication abilities of Staffbase are excellent, but the platform requires better connections to specialized tools within the system. I frequently encounter barriers during the process of linking external analytics to specific approval workflows.

What recommendations would you give to someone considering this product?

Daily usage of Staffbase provides the experience of controlling an expertly run information central. All company employees can receive reports at the exact moment the announcement is made. Staffbase tracks both which users saw my updates and generates feedback that shows which recipients need further communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vikas M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Modernizing Internal Communications For Everyone

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Staffbase differentiates itself through an approach that starts with mobile access and connects front-line workers who do not typically receive traditional corporate communications. Staffbase surpasses market competitors by establishing audience segmentation, which delivers precise communications to specific employees without sending irrelevant content to other workers. During emergencies, leadership can use its crisis communication system to broadcast top priority messages, which help them break through the digital background noise.

What is your favorite aspect of this product?

The platform stands out because it enables teams to generate professional internal communications easily through its tools. Staffbase maintains robust permissions control, which lets sensitive information go only to the intended audiences without any administrative slowdowns. The employee directory integration enables the platform to shift from basic communications functions into an extensive workplace connection platform. Through its event management features, the platform provides a single interface that simplifies the execution of meetings together with training sessions.

What do you dislike most about this product?

Staffbase needs to develop improved content scheduling capabilities, since its current system is inadequate for global businesses working within different time zones.

What recommendations would you give to someone considering this product?

The platform delivers superior connection between office staff and field personnel, which has gained my particular notice as an internal company announcer. Important announcements reach most staff members within a few hours after implementation, whereas previously it took multiple days for information to spread completely. The cultural shift stands out as an unexpected gain because our team can now witness authentic engagement between leaders and employees through their interactions with content, which previously couldn't happen through official channels.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Massimiliano F.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Employee Communications Made Easy

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Well, it is a fast, reliable, and effective internal communication solution.

What is your favorite aspect of this product?

I like that it's very mobile. Using it is easy and notifications are fast. It keeps teams connected

What do you dislike most about this product?

Handling and using the tool has been easy.

What recommendations would you give to someone considering this product?

For effective business internal communication, I recommend Staffbase

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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