Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase Inc.

Staffbase

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Staffbase
8.4 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Staffbase won the following awards in the Employee Communications category

Filter By

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

4
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 84

Rewards Recognition

88

Newsletter Creation

88

Pulse Surveys

87

Employee Directory

86

Intranet

86

Instant Messaging

86

Mobile

85

Single Sign-On (SSO)

84

Emergency Notification

82

Surveys and Polling

82

Application Integration

80

Vendor Capability Ratings

Average 84

Vendor Support

89

Quality of Features

89

Breadth of Features

88

Ease of Data Integration

86

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

82

Business Value Created

80

Ease of Customization

77

Staffbase Reviews

Viviana B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Staffbase helps teams communicate better

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

A predefined project timeline visualization tool would greatly increase project tracking functions. It will also add automated performance analytics and predictive deadline forecasting, which would help supervisors make individualized decisions. Additionally, the addition of a machine learning component that suggests the best communication pattern by team engagement metrics will increase efficiency. The platform allows segmentation of communication channels according to department and project to prevent information overflow, but is transparent.

What is your favorite aspect of this product?

This interface is intuitive, and data can be disseminated at speed through a variety of formats, including text, video, and interactive polls. It provides a customized analytics dashboard that shows you message reach and engagement. Emergency broadcast features guarantee that everyone gets the important information at the same time, and templates make routine communications a much easier task. This is why Staffbase stands out for being mobile first in how it services its users, so that not all employees have to be at a desk. The instant translation destroys the barriers of language in multinational teams.

What do you dislike most about this product?

For large technical documents and CAD files, the file sharing system could be stronger. Complex search queries sometimes struggle to work correctly, and offline mode is not as advanced as in the online version.

What recommendations would you give to someone considering this product?

Being Production Supervisor Engineer, Staffbase has changed the ways we run communication within the team. More recently, during a critical equipment maintenance project, the instant notification system on the platform had enabled us to coordinate rapid response teams and keep moving production along. Knowing that we could create targeted communication channels meant less noise and less need to remember which message we were supposed to be remembering.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Oscar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Boosts internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Compared to other similar products like Slack and Microsoft Teams, we chose Staffbase for its exclusive focus on internal communication and its ability to be customized to fit our specific needs. We find Staffbase to be more effective at improving internal communication and creating a more collaborative work environment.

What is your favorite aspect of this product?

We use Staffbase to improve internal communication and collaboration across all departments. The software addresses the problem of disconnect between employees by providing a centralized platform for sharing important news, events, and resources. Its scope of use includes creating custom posts, polls, real-time chats, and the ability to follow other colleagues to stay on top of their updates.

What do you dislike most about this product?

I have found that the post editing option can be a bit limited

What recommendations would you give to someone considering this product?

The overall experience with Staffbase has been positive and has had a significant impact on our business goals by improving internal communication and collaboration between teams. We would recommend Staffbase to any organization looking to boost internal communication and strengthen employee relationships.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Francisco G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

The best communication platform in the company

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

One of the differences of Staffbase from other platforms is its focus on the user experience, which allows for the best results. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a smooth and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication in any company

What is your favorite aspect of this product?

This is an excellent platform since its great capacity to integrate all the functions that a company needs in a single platform. Showing the best internal communication to task management and team collaboration, this platform does it all efficiently and effectively. It is also intuitive and does not require technical knowledge to be able to use it. It presents a clean and attractive design that facilitates navigation and searching for information.

What do you dislike most about this product?

Everything that this platform offers seems good to me, there is nothing that I do not like, you can say that from the creation of personalized content to task management and integration with other business tools, Staffbase offers everything that is needed to keep any team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this excellent platform for being the best complete and effective solution to make any internal communication in companies or organizations more practical in the best possible way. It has different functions such as instant messaging, the creation of surveys and the possibility of personalizing content, Staffbase adapts to the specific needs of each organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Staffbase Comparisons