STORIS

STORIS POS

Composite Score

6.0 /10

CX Score

5.8 /10

22 Reviews Write a Review

Claim Software

What is STORIS POS?

Founded in 1989, STORIS continues to be the leading provider of Retail Software Solutions and Services to the home furnishings industry. Over 400 clients utilize STORIS’ Unified Commerce Solution, which includes point of sale, eCommerce, mobile POS, CXM, inventory management, merchandising, kiosk, business intelligence, supply chain management, accounting, and more.

Company Details

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Awards & Recognition

STORIS POS won the following awards in the Retail POS category

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8 Top Rated Capabilities

14 Top Rated Features

2023

4 Top Rated Capabilities

9 Top Rated Features

2021

STORIS POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on STORIS POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

3
Since last award

79 Plan to Renew

13
Since last award

70 Satisfaction of Cost Relative to Value

11
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+54 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love STORIS POS?

13% Negative

3% Neutral

84% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Cons

Less Efficient Service
Vendor's Interest First
Less Effective Service

Feature Ratings

Average 75

PCI and EMV Compatible

Sales Transactions

Inventory Control

Cash Register Point of Purchase Devices

Employee Management

Online Integrations Web Store

Pricing Promotions

Customer Account Management

Employee Mobile

Loyalty Program

Analytics and Reporting

Vendor Capability Ratings

Average 69

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

STORIS POS Reviews

Jordan B.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Niche product that delivers exceptionally well.

Likeliness to Recommend

9 /10

What differentiates STORIS POS from other similar products?

It is designed to work with the complexities of big ticket retail. The concept of written versus delivered sales is very difficult for larger pos systems outside of the home furnishings retail. They are also now far more capable as they have opened their API to work with other vendors.

What is your favorite aspect of this product?

The system is far more visually appealing and easy to navigate.

What do you dislike most about this product?

Customization is pretty much nonexistent.

What recommendations would you give to someone considering this product?

Make sure you know how many users you could want and negotiate based on that. Similar to building a new property, it's much harder to negotiate after the construction occurs. Devote time and resources to this and don't get side tracked or it will cost you. Ask for referrals and get their take on what questions you should ask. Often storis can provide a solution or an answer to your question however they often can't guide you to the right question. Often the answer is no because you haven't asked them in the right way.

Pros

Continually Improving Product
Reliable
Unique Features
Caring

Cons

Vendor's Interest First
Less Efficient Service
Less Effective Service

BONNIE H.

Role: Finance
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Learning curve took awhile but now we love it!

Likeliness to Recommend

9 /10

What differentiates STORIS POS from other similar products?

The handling of inventory and storage locations is far better than the Quickbooks software we were using. We had out grown it.

What is your favorite aspect of this product?

The reporting features

What do you dislike most about this product?

The accounting aspect is difficult.

What recommendations would you give to someone considering this product?

Clean up your inventory before you switch.

Pros

Continually Improving Product
Trustworthy
Unique Features
Efficient Service

Aaryck E.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Didn't Reinvent the Wheel: Improved it, though!

Likeliness to Recommend

10 /10

What differentiates STORIS POS from other similar products?

Storis POS has been our POS for as long as I can remember. It's UX is fine once you get use to the UI. It could definitely use a "new coat of paint." However, don't let that stop from using Storis as your accounting software, POS, and much more! Storis is very deep with features, reporting, customer management, and much, much more. I can go on and on, but the point is this: Storis isn't the original accounting/POS, but it is the better one!

What is your favorite aspect of this product?

The best aspect of Storis is that I can drill down on customer data and salesperson data to help see a better picture on sales, thus affecting my marketing strategy. Additionally, Storis allows me to see patterns and trends in our inventory log without having to do too much work!

What do you dislike most about this product?

I don't like the UX/UI experience. It's clunky and looks like it was designed with Windows 95 in mind. I'm not asking for pretty gradients or motion graphics, but it could use a major face lift and help the user find things more easily.

What recommendations would you give to someone considering this product?

Storis is in investment. I don't mean that financially exclusively - I mean that with time, as well. Storis will give what you put into it. THe more work you put into Storis, the better Storis performs and does for your company. Our warehouse teams, sales crew, and all of us in marketing use it daily for numerous functions and we couldn't do our jobs without all that Storis has to offer!

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Inhibits Innovation
Less Efficient Service
Wastes Time

STORIS POS

What is STORIS POS?

Company Details

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Awards & Recognition

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

STORIS POS Ratings

78 Likeliness to Recommend

3 Since last award

79 Plan to Renew

13 Since last award

70 Satisfaction of Cost Relative to Value

11 Since last award

Emotional Footprint Overview

+54 Net Emotional Footprint

How much do users love STORIS POS?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

STORIS POS Reviews

Jordan B.

Niche product that delivers exceptionally well.

Likeliness to Recommend

Pros

Cons

BONNIE H.

Learning curve took awhile but now we love it!

Likeliness to Recommend

Pros

Aaryck E.

Didn't Reinvent the Wheel: Improved it, though!

Likeliness to Recommend

Pros

Cons

3
Since last award

13
Since last award

11
Since last award

Feature Ratings

PCI and EMV Compatible

Sales Transactions

Inventory Control

Cash Register Point of Purchase Devices

Employee Management

Online Integrations Web Store

Pricing Promotions

Customer Account Management

Employee Mobile

Loyalty Program

Analytics and Reporting

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of IT Administration