SysTools Software Pvt Ltd

SysTools Gmail Backup

Composite Score

7.8 /10

CX Score

8.2 /10

9 Reviews Write a Review

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What is SysTools Gmail Backup?

Quickly Backup Gmail Account to Download & Save Data in Most Popular File Formats on Win & Mac OS.

Company Details

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SysTools Gmail Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SysTools Gmail Backup?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features

Feature Ratings

Average 87

Security

Mailbox Backup Restore

Backup Archiving

Compliance

Encryption

Permissions Awareness

Granular Restore

Support for Backup Types

User self service

AI Tech Support

Legal Hold

Vendor Capability Ratings

Average 83

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

SysTools Gmail Backup Reviews

Ogunade C.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Gmail backup with easy,secure and efficient backup

Likeliness to Recommend

8 /10

What differentiates SysTools Gmail Backup from other similar products?

Backup extends more than emails as it includes contacts, calendars, and other Google Drive document

What is your favorite aspect of this product?

The real-time progress during backup is very useful

What do you dislike most about this product?

Lack of intearactive dashboard to for admin customization

What recommendations would you give to someone considering this product?

One of the cost-effective backup tools with amazing features for easy.

Pros

Reliable
Trustworthy
Inspires Innovation
Appreciates Incumbent Status

Martins R.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Reliable, User-Friendly Gmail Backup Solution

Likeliness to Recommend

10 /10

What differentiates SysTools Gmail Backup from other similar products?

Its simplicity, reliability, and export flexibility. Unlike some free tools or limited cloud solutions, SysTools offers offline access, multiple export formats, and incremental backups, all in a lightweight, installable package that doesn’t require deep IT expertise.

What is your favorite aspect of this product?

SysTools Gmail Backup stands out for its simple interface and reliable performance in backing up Gmail data—including emails, contacts, calendars, and documents. I appreciate the flexibility to export data in multiple formats (PST, MBOX, EML, MSG), which makes it easy to integrate with Microsoft Outlook or other email clients. The incremental backup feature is a major advantage, helping to avoid data duplication and save storage space.

What do you dislike most about this product?

While generally efficient, the tool lacks cloud-to-cloud backup capabilities and automation features for enterprise environments. There’s no centralized dashboard for multi-user management, which would be useful for IT teams. Additionally, some users may find the manual authentication process repetitive when managing multiple accounts. Email preview functionality is also limited. A more modern UI and better real-time reporting would enhance usability.

What recommendations would you give to someone considering this product?

Start with a trial version to evaluate export format compatibility. Use the date filter and folder selection options to avoid large exports. Store backups on encrypted external drives for better data security. For multi-user environments, stagger backup schedules to reduce bandwidth stress.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Winner A.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Backup Bliss: Secure Your Gmail Data

Likeliness to Recommend

8 /10

What differentiates SysTools Gmail Backup from other similar products?

SysTools Gmail Backup stands out due to its ability to selectively backup and restore specific Gmail data, including emails, contacts, and calendars. It also supports multiple file formats and offers robust handling of large-scale backups, making it a reliable choice for Gmail data management.

What is your favorite aspect of this product?

My favorite aspect of SysTools Gmail Backup is its ability to selectively backup and restore specific Gmail data, which provides a high level of control and flexibility.

What do you dislike most about this product?

One potential drawback is that some users might find the pricing model to be a bit steep, especially for smaller-scale backup needs.

What recommendations would you give to someone considering this product?

When considering SysTools Gmail Backup, I'd recommend carefully evaluating your specific backup needs and ensuring the product's features align with them. It's also a good idea to take advantage of any free trial or demo options to test the product's usability and performance before committing to a purchase.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

SysTools Gmail Backup

What is SysTools Gmail Backup?

Company Details

Need Assistance?

SysTools Gmail Backup Ratings

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love SysTools Gmail Backup?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Backup Archiving Ability to conduct archive backups for long-term storage.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Encryption Encryption of sensitive and personal files on a user’s workstation.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

User self service User do not need to raise a service desk ticket anymore

AI Tech Support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Legal Hold The ability to have a emmutable copy of record as a result of court order

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

SysTools Gmail Backup Reviews

Ogunade C.

Gmail backup with easy,secure and efficient backup

Likeliness to Recommend

Pros

Martins R.

Reliable, User-Friendly Gmail Backup Solution

Likeliness to Recommend

Pros

Winner A.

Backup Bliss: Secure Your Gmail Data

Likeliness to Recommend

Pros

Feature Ratings

Security

Mailbox Backup Restore

Backup Archiving

Compliance

Encryption

Permissions Awareness

Granular Restore

Support for Backup Types

User self service

AI Tech Support

Legal Hold

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support