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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

86

Operational Reporting Capabilities

86

BI Platform Administration

85

Intelligent Alerts and Notifications

83

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

85

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Lakshmi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Turning Data into Decisions: Tableau’s ...

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

What makes Tableau stand out is its drag-and-drop functionality, which allows for quick iterations on visuals. For example, when I’m presenting analytics on data quality trends, I can create visuals in minutes, experimenting with different ways to present the data to optimize understanding. It’s also easy to adjust visuals on the fly during meetings, allowing stakeholders to explore scenarios or dive deeper into specific data points.

What is your favorite aspect of this product?

Tableau’s integration capabilities are particularly beneficial for us, as it connects with nearly all our data sources, from SQL databases to cloud platforms. We use this to pull in real-time data from our pipeline monitoring systems, enabling us to visualize and track performance over time.

What do you dislike most about this product?

One minor issue I’ve encountered is the limited ability to control versioning within Tableau workbooks, especially when multiple team members work on the same dashboard.

What recommendations would you give to someone considering this product?

Tableau has helped our company make data-driven decisions faster and more accurately. It’s become an essential tool, not just for visualizing data but for fostering a data-centric culture across departments. I’d recommend it to any organization looking to empower teams with visual insights—Tableau makes data accessible and actionable, and its ease of use encourages everyone to dig into the numbers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chiamaka O.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Ease of sharing data between software

What is your favorite aspect of this product?

Ease of connecting data

What do you dislike most about this product?

Sometimes, it overdo

What recommendations would you give to someone considering this product?

It is a great software for visualisation

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate

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